Carrier Deployment Lead — Night Shift

Trax Group; Philippines; On-site; PHP 600,000 - 900,000; Full time

Job summary

Trax Technologies, a cloud-based provider of freight invoice auditing and payment solutions, is seeking a Carrier Onboarding Coordinator (Pooling) in the Philippines. You will support deployment activities, onboard carriers, and coordinate testing through go-live while liaising with PMs and stakeholders.

You will need 2+ years in IT project coordination, familiarity with Smartsheet/Jira/Confluence, and strong communication skills to thrive in a fast-paced, multicultural environment.

Qualifications

• Bachelor's degree required.
• 2+ years of IT project coordination or deployments experience.
• Freight Audit & Pay & Transportation Logistics operations or related function.
• Proficiency with Microsoft Office.
• Familiarity with Smartsheet is a plus.
• Experience with Atlassian tools (Jira, Confluence).
• Understanding of common logistics operations and invoicing processes.
• Contact center/back-office or shared services experience is a plus.

Responsibilities

• Assist Project Manager in carrier deployment activities and drive tasks with minimal supervision.
• On-board carriers from initial stage through testing to go-live (MTP).
• Track and report carrier deployment status to PM and stakeholders.
• Set up internal and external meetings, provide minutes and status updates.
• Resolve issues between Carriers, Internal Team, and Customers.
• Update deployment tickets and Smartsheet to keep stakeholders informed.
• Analyze risks and opportunities in deployments.
• Monitor onboarding progress and handle issues as they arise.
• Act as point of contact and communicate deployment status to stakeholders.
• Ensure training, kickoff, and regular calls are organized as needed.
• Demonstrate analytical, data reconciliation and problem-solving skills.
• Demonstrate excellent communication and customer service.
• Show leadership and team collaboration in a fast-paced, multicultural environment.
• Be detail-oriented and a self-starter.
• Amenable to night shift schedule.

Skills

Analytical skills

Data reconciliation

Problem solving

Communication skills

Leadership

Education

Bachelor's degree

Tools

Jira

Confluence

Smartsheet

Microsoft Office

Job description

Trax Technologies, a cloud-based provider of freight invoice auditing and payment solutions, is seeking a Carrier Onboarding Coordinator (Pooling) in the Philippines. You will support deployment activities, onboard carriers, and coordinate testing through go-live while liaising with PMs and stakeholders.

You will need 2+ years in IT project coordination, familiarity with Smartsheet/Jira/Confluence, and strong communication skills to thrive in a fast-paced, multicultural environment.