Card Authorization & Fraud Specialist

Metrobank; Philippines; On-site; PHP 600,000 - 800,000; Full time

Job summary

Metrobank in Ayala, Makati is seeking an Authorizer to make decisions within set standards on authorization related transactions, providing quality service to acquirers, merchants, banks and cardholders. The role includes detecting and preventing fraud, implementing credit policies on internal programs, and ensuring smooth posting and reversals.

The ideal candidate holds a bachelor’s degree in business, has authorization experience in banking or credit cards, and is proficient in Word, Excel and

Qualifications

• Bachelor’s degree holder; preferably graduate of business course.
• Experience in authorizations from a bank or credit card company is an advantage.
• Proficient in Microsoft Word, Excel and PowerPoint.
• Knowledge on Cardlink application is an advantage.
• Willing to work onsite 100% in shifting schedule, weekends and holidays.

Responsibilities

• Facilitates Voice Authorization Requests from acquiring banks, accredited merchants, affiliated banks and cardholders.
• Coordinates with different Issuing Banks for approval, transaction reversal, or special instructions.
• Ensures posting of cash advances and cash installments.
• Facilitates transaction reversals (online and batch reversals) and force authorizations.
• Monitors VIP accounts and escalates declined transactions to supervisor.
• Coordinates with Visa/MC and cardholders for emergency services and card activation.

Skills

Authorization experience

Onsite work

Education

Bachelor’s degree in business or related

Tools

MS Word

MS Excel

MS PowerPoint

Cardlink

Job description

Metrobank in Ayala, Makati is seeking an Authorizer to make decisions within set standards on authorization related transactions, providing quality service to acquirers, merchants, banks and cardholders. The role includes detecting and preventing fraud, implementing credit policies on internal programs, and ensuring smooth posting and reversals.

The ideal candidate holds a bachelor’s degree in business, has authorization experience in banking or credit cards, and is proficient in Word, Excel and