Cantonese-Speaking Customer Support Associate (Contract)

Nezda Technologies, Inc.; Makati; Hybrid; PHP 279,000 - 558,000; Part time

Job summary

Nezda Technologies, Inc. in Makati is hiring a Cantonese-speaking associate for a hybrid, fixed-term role. You will handle customer inquiries about pricing, billing, deliveries, and account issues, and support client portals and master data updates.

Ideal candidates are fluent in Cantonese and open to undergraduates or career changers, with flexibility for month-end cycles and public holidays. The contract runs through June 2027.

Qualifications

• Proficient in speaking, reading, and writing Cantonese.
• Open to college undergraduates and career shifters.
• Willing to work during month-end cycles, weekends, and public holidays.
• Amenable to a fixed-term contract.

Responsibilities

• Provide customer support by answering inquiries and resolving concerns about pricing, billing, deliveries, and other account-related matters.
• Assist customers with client portals and systems, including user registration and updates to account information.
• Process basic order-to-cash transactions and related activities.
• Maintain and update master data, including material information, pricing, and surcharges.
• Collaborate with internal stakeholders to investigate and resolve issues involving master data, pricing, billing, and system functionality.

Skills

Cantonese fluency

Undergrad friendly

Weekends/month-end/holidays

Fixed-term contract

Job description

Nezda Technologies, Inc. in Makati is hiring a Cantonese-speaking associate for a hybrid, fixed-term role. You will handle customer inquiries about pricing, billing, deliveries, and account issues, and support client portals and master data updates.

Ideal candidates are fluent in Cantonese and open to undergraduates or career changers, with flexibility for month-end cycles and public holidays. The contract runs through June 2027.