Cantonese Bilingual Customer Associate

Mahindra Satyam; Philippines; On-site; PHP 290,000 - 424,000; Full time

Job summary

Tech Mahindra Philippines is seeking a Cantonese bilingual Customer Associate to support Cantonese-speaking customers across international accounts. The role requires reading, writing, and speaking Cantonese with strong attention to detail and the ability to coordinate workflow with Hong Kong stakeholders from Makati City.

Ideal candidates have a Bachelor's degree in business-related fields, at least 3 years of relevant experience, and flexibility to work on month-end cycles, weekends, and

Qualifications

• Bachelor's degree in business-related fields or equivalent.
• Read/write and speak Cantonese fluently.
• Minimum 3 years of work experience, preferably in a Cantonese-focused environment.
• Experience coordinating with Hong Kong stakeholders and translating handwritten Cantonese text.

Skills

Cantonese proficiency

Customer service

Attention to detail

Education

Bachelor's Degree in business-related courses or equivalent degree

Job description

We're Hiring: Cantonese Bilingual Customer Associate

Work Where People Matter

• At Tech Mahindra Philippines, we're more than just a BPO — we're a Certified Great Place to Work® where your growth and well-being come first. With thriving hubs in Cebu and Manila, we're helping people like you build meaningful careers while making a real difference for customers around the world.

Why You'll Love It Here

• Growth you can see – promotions and career paths await
• Learning that sticks – trainings to sharpen your skills
• A workplace that cares – inclusive, supportive, and people-first
• Health coverage you can count on
• Rewards when you refer friends to join the team

What We're Looking For

Qualifications:

• Bachelor's Degree in business-related courses or equivalent degree
• Highly preferred for local applicants or those who do not require any visa sponsorship.
• Must have the ability to read/write and speak in Cantonese.
• At least 3 years of working experience, preferably exposure in a Cantonese-centric environment.
• Exhibits strong workflow coordination and meticulous task tracking with various Hong Kong in-country stakeholders.
• Familiarity with Hong Kong's postal-mailing format and the capability to decipher and translate handwritten Cantonese text into English accurately.
• Flexible to work on month-end cycles, weekends, and public holidays at Makati City.
• Amenable to work in 1-year contract.

About Tech Mahindra Philippines

Tech Mahindra is a global leader in digital transformation, consulting, and business re-engineering services. In the Philippines, our teams in Manila and Cebu drive world-class customer experiences and advanced technology solutions for global brands. We foster a culture of collaboration, diversity, and growth — empowering every associate to thrive.