Campaign Data Quality Specialist

Travel + Leisure Global Support Services (Philippines) Inc.; Philippines; Presencial; PHP 360.000 - 600.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Professional development funding

Discounted hotel stays (Australia, NZ,

Discounted hotel stays acrossAustralia

Descripción de la vacante

Travel + Leisure Co. is seeking a meticulous Data and Quality Coordinator in the Philippines. You will prepare, format, and deliver data for call centres and email campaigns, ensuring accuracy and compliance.

The role involves data hygiene, reconciliation, and coordinating with internal teams and external vendors to support seamless campaign execution. Key duties include managing data uploads to Merlin and Salesforce, maintaining data integrity, and driving process improvements across data

Formación

• Data must be accurate and timely to support call centre and email campaigns.
• Ensure data formats comply with business requirements and suppression criteria.
• Collaborate with multiple stakeholders to maintain data integrity.

Responsabilidades

• Prepare, format, and deliver data to call centres for campaign execution.
• Format data for upload into Merlin and perform deduplication with Twins.
• Ensure data meets suppression criteria and compliance requirements.
• Manage returned vendor data and upload information to Salesforce.
• Identify weekly customer data requirements and prepare processing lists.
• Reconcile data with original requests, requirements, and budgets.
• Liaise with Call Centre Ops, Marketing Ops, Dialler, Sales Admin, and vendors for accuracy.
• Complete reporting, track washout rates, and manage reserve data.

Conocimientos

Data accuracy

Data reconciliation

Attention to detail

Communication skills

Time management

Analytical thinking

Team collaboration

Herramientas

Merlin

Twins deduplication

Salesforce

Microsoft Excel

Descripción del empleo

Travel + Leisure Co. is seeking a meticulous Data and Quality Coordinator in the Philippines. You will prepare, format, and deliver data for call centres and email campaigns, ensuring accuracy and compliance.

The role involves data hygiene, reconciliation, and coordinating with internal teams and external vendors to support seamless campaign execution. Key duties include managing data uploads to Merlin and Salesforce, maintaining data integrity, and driving process improvements across data