Campaign Data Quality Specialist

Travel-Leisure-Co; Mabalacat; On-site; PHP 360,000 - 480,000; Full time

Benefits offered by this job

Health insurance

Hotel discounts (Aus, Fiji, PH, NZ)

Professional development funding

Private health cover during probation

Job summary

Travel + Leisure Co. is hiring a Data and Quality Coordinator to prepare, manage, and maintain campaign data for call centres and emails. You will ensure data integrity, format data for Merlin, wash data with Twins, and upload to Salesforce.

You’ll liaise with multiple internal teams and vendors while tracking washout rates and compliance. You will support process improvements, identify data requirements weekly, and assist with recruiting onboarding where needed.

Qualifications

• Prepare, format, and deliver data for call centres and campaigns.
• Ensure data meets suppression criteria and compliance requirements.
• Reconcile data with original requests and liaise with stakeholders.

Responsibilities

• Prepare, format, and deliver data for call centres for processing and campaign execution.
• Format data for upload into Merlin and wash data using Twins deduplication software.
• Ensure all data meets suppression criteria and customer compliance requirements.
• Manage returned vendor data and upload to Salesforce.
• Identify customer data requirements weekly and prepare lists for processing.
• Reconcile prepared data against queries, requirements, and budgets.
• Collaborate with Call Centre Operations, Marketing Operations, Dialler Operators, Sales Administration, and vendors.
• Complete reporting tasks, track washout rates, and manage reserve data.
• Maintain data integrity and reconcile leads against source files.
• Identify risks and propose improvements in consultation with supervisor.

Skills

Data accuracy

Excel

Attention to detail

Analysis

Communication

Tools

Merlin

Twins deduplication

Salesforce

Job description

Travel + Leisure Co. is hiring a Data and Quality Coordinator to prepare, manage, and maintain campaign data for call centres and emails. You will ensure data integrity, format data for Merlin, wash data with Twins, and upload to Salesforce.

You’ll liaise with multiple internal teams and vendors while tracking washout rates and compliance. You will support process improvements, identify data requirements weekly, and assist with recruiting onboarding where needed.