Call Center Representative (Csr) - 25K-30K Pay - Phone Interview

Neksjob Philippines; Quezon City; On-site; PHP 223,000 - 357,000; Full time

Benefits offered by this job

Paid Training

Competitive Salary

Bonuses

HMO and Other Benefits

Career Growth Opportunities

Fun and Supportive Team Environment

Job summary

Neksjob Philippines is hiring a Customer Service Representative in Quezon City to support customers via calls, email, or chat. You will address concerns, process requests, and provide accurate product information while maintaining high service standards.

Ideal candidates have at least 6 months of call center experience, solid communication skills, and basic computer literacy. This is an on-site position offering paid training, competitive pay, bonuses, HMO, and growth opportunities.

Qualifications

• At least 6 months call center experience is required.
• Must have good communication skills.
• Basic computer literacy is required.
• Willing to work on site in Quezon City, Metro Manila.

Responsibilities

• Answer customer calls and assist with questions about products, orders, and accounts.
• Provide clear explanations of company services, policies, and available options.
• Investigate customer concerns and troubleshoot issues professionally.
• Resolve customer problems efficiently and strive for first-call resolution.

Skills

Active listening

Strong communication

Basic computer literacy

Call center experience

Education

Senior High School graduate

Job description

As a Customer Service Representative, you’ll assist customers through calls, email, or chat, address concerns, process requests, and provide accurate product information. Success in this role requires active listening, basic computer skills, and strong communication.

Key Responsibilities:

• Answer customer calls and assist with questions about products, orders, and accounts.
• Provide clear explanations of company services, policies, and available options.
• Investigate customer concerns and troubleshoot issues professionally.
• Resolve customer problems efficiently and strive for first-call resolution.
• Update customer and account information accurately.

Qualifications

• At least 6 months call center experience
• SH/SHS Grad
• Willing to work on site
• Basic computer literacy
• Good communication skills

Why Join Us

• Paid Training
• Competitive Salary
• Bonuses
• HMO and Other Benefits
• Career Growth Opportunities
• Fun and Supportive Team Environment