Call Center Agent Hiring (Csr) Virtual Hiring - 30K Pay

Neksjob Philippines; Pasay; On-site; PHP 201,000 - 290,000; Full time

Benefits offered by this job

Paid Training

Competitive Salary

Bonuses

HMO and Other Benefits

Career Growth Opportunities

Fun and Supportive Team Environment

Job summary

Neksjob Philippines is hiring a Customer Service Representative to support customers via phone, email, and chat from our Pasay office. You will diagnose problems, answer inquiries, and provide accurate product information with strong communication and listening skills.

The role is on-site and offers paid training, a competitive salary, bonuses, HMO and other benefits, plus opportunities for career growth in a fun, supportive team environment.

Qualifications

• 6+ months call center experience required.
• SH/SHS graduate level education is acceptable.
• Willing to work on-site at the Pasay office.
• Basic computer literacy and strong communication skills are essential.

Responsibilities

• Answer customer calls and assist with questions about products, orders, and accounts.
• Provide clear explanations of company services, policies, and available options.
• Investigate customer concerns and troubleshoot issues professionally.
• Resolve customer problems efficiently and strive for first-call resolution.
• Update customer and account information accurately.

Skills

Call center experience

Communication skills

Active listening

Basic computer literacy

Education

SH/SHS Grad

Job description

As a Customer Service Representative you’ll assist customers across phone, email, and chat. Your duties will involve diagnosing problems, handling customer inquiries, and providing accurate product information. To thrive in this role, you’ll need good communication skills, active listening abilities, and basic computer knowledge.

Key Responsibilities:

• Answer customer calls and assist with questions about products, orders, and accounts.
• Provide clear explanations of company services, policies, and available options.
• Investigate customer concerns and troubleshoot issues professionally.
• Resolve customer problems efficiently and strive for first-call resolution.
• Update customer and account information accurately.

Qualifications

• At least 6 months call center experience
• SH/SHS Grad
• Willing to work on site
• Basic computer literacy
• Good communication skills

Why Join Us

• Paid Training
• Competitive Salary
• Bonuses
• HMO and Other Benefits
• Career Growth Opportunities
• Fun and Supportive Team Environment