Call Center Representative – BPO Medical Account

The Hird Corp.; Cebu City; On-site; PHP 167,000 - 279,000; Full time

Job summary

The Hird Corp. in Cebu City is seeking candidates for a Medical Account role at Cebu Business Park. The position is 100% onsite, focusing on assisting members with health insurance plans, benefits, and coverage.

You will provide accurate information on eligibility, policy details, and healthcare benefits, and handle inquiries about claims, billing, authorizations, and services. Fresh graduates are welcome; BPO experience is not required.

Qualifications

• Senior High School graduate or completed 2 years in college.
• BPO experience is not required; freshers are welcome to apply.

Responsibilities

• Assist members with inquiries regarding health insurance plans, benefits, and coverage.
• Provide accurate information regarding eligibility, policy details, and healthcare benefits.
• Handle customer concerns related to claims, billing, authorizations, and healthcare services.
• Assist members in understanding their benefits and available options based on their plan.

Education

Senior High School graduate or completed 2 years in college

Job description

Looking for your next career opportunity? We’re currently accepting applicants for Medical Account in Cebu.

Work Locations

Cebu Business Park – Medical Account

Work Setup: 100% Onsite

Responsibilities

• Assist members with inquiries regarding their health insurance plans, benefits, and coverage
• Provide accurate information regarding eligibility, policy details, and available healthcare benefits
• Handle customer concerns related to claims, billing, authorizations, and healthcare services
• Assist members in understanding their benefits and available options based on their plan

Job Requirements

MEDICAL ACCOUNT

At least Senior High School graduate or completed 2 years in college

BPO experience is not required – freshers are welcome to apply