Call Center Agent (Healthcare Account) - Weekends Off | Cebu

Caldwell Communications Consultancy Philippines; Cebu City; On-site; PHP 3,348 - 6,696; Full time

Benefits offered by this job

Competitive salary + incentives

Paid training from Day 1

Supportive work environment

Job summary

A leading communication consultancy in Cebu City is looking for a Call Center Agent to join their healthcare account team. This role involves handling customer inquiries via phone, email, or chat while delivering exceptional support in a fast-paced environment. Candidates must be high school graduates and are encouraged to apply even without previous BPO experience. The position offers a competitive salary, paid training, and a supportive work environment.

Qualifications

• HS/SHS graduate preferred, college preferred.
• No BPO experience required.
• Basic computer skills are necessary.
• Customer-focused with willingness to work onsite.
• Open to shifting schedules.

Responsibilities

• Handle customer inquiries via phone, email, or chat.
• Provide information and resolve customer concerns.
• Deliver excellent customer support in a fast-paced environment.

Skills

Customer-focused

Basic computer skills

Education

High School/Senior High School graduate

Job description

Call Center Agent (Healthcare Account) - Weekends Off | Cebu

Caldwell Communications Consultancy Philippines

On-site - Cebu No Exp Required High/Senior High School Full-time

Job Description

We’re hiring for a Call Center Agent – Cebu Site. The role is a Customer Service Representative handling customer inquiries via phone, email, or chat. Provide information, resolve concerns, and deliver great customer support in a fast‑paced environment.

What We Offer

• Competitive salary + incentives
• Paid training from Day 1
• Supportive work environment

Requirements

• HS/SHS graduate (College preferred)
• No BPO experience required
• Basic computer skills
• Customer-focused and willing to work onsite
• Open to shifting schedules

Working Location

If your job position involves working overseas, please stay vigilant and keep all communication within the Bossjob platform to avoid potential scams. Your safety is our priority. Be cautious if an employer has any of the following behaviors, and report them immediately through the platform.

• Requests your ID or personal documents unnecessarily
• Asks for money, deposits, guarantees, or property during the hiring process
• Pressures you to invest or raise funds
• Collects illicit benefits. Engages in any other illegal or suspicious activity
• Redirects you outside the platform to other websites or group chats not related to the company or role you’re applying for

Apply Now! Start your BPO career with Caldwell Communication today!