Call Center Representative

Recruitify_HR; Cebu City; On-site; PHP 406,224 - 486,576; Full time

Benefits offered by this job

Daily meals

Wi‑Fi zones

Gaming hubs

Fitness facilities

Team engagement events

Job summary

Recruitify_HR is hiring Customer Support Specialists for on-site roles in Manila. You will handle inquiries via phone, chat, or email and strive for first-contact resolution.

We welcome candidates with strong communication skills and a solutions-focused mindset, including fresh graduates or those with 6 months of BPO experience. Enjoy premium perks and a fast-track interview process.

Qualifications

• 6 months of BPO experience or open to fresh graduates for specific accounts.
• Strong communication skills and a solutions-oriented mindset.

Responsibilities

• Resolve customer inquiries via phone, chat, or email with precision.
• Troubleshoot issues to ensure first-contact resolution.
• Maintain up-to-date knowledge of account products and procedures.

Skills

Strong communication

Solutions-oriented

Education

College graduate / Fresh graduate

Job description

Now Hiring: Customer Support Specialists. Virtual Interview! Join a global leader in the BPO industry. We are looking for dedicated professionals to support our Travel, Healthcare, and Banking partners. Build your career in a world‑class environment with premium perks.

Available Locations (On‑Site)

We are hiring for our hubs in: MANILA

Compensation & Culture

• Competitive Package: Earn up to 40,000 (inclusive of allowances/incentives, depending on experience and account).
• Work‑Life Balance: Manageable volume with fixed rest days.
• Premium Amenities: Enjoy dedicated Wi‑Fi zones, gaming hubs, and fitness facilities.
• Perks: Complimentary daily meals and frequent team engagement events.

Qualifications

• We are looking for candidates who meet one of the following:
• Experienced Track: At least 6 months of BPO experience.
• Entry‑Level Track: Open to College Graduates/Freshers (for specific accounts).
• Skills: Strong communication skills and a solutions‑oriented mindset.

Key Responsibilities

• Resolve customer inquiries via phone, chat, or email with precision.
• Troubleshoot issues to ensure first‑contact resolution.
• Maintain up‑to‑date knowledge of account products and procedures.

[Equal Opportunity Employer] We welcome applicants from all backgrounds. Selection is based on qualifications, merit, and business needs.

Ready to start? Click the "Send Message" button below to begin our fast‑track interview process!