Call Center Pro: Customer Care & Sales (Onsite/Shift)

Support Services Group; Pasig; On-site; PHP 223,200 - 334,800; Full time

Job summary

Support Services Group is looking for a Call Center Representative in Pasig, Metro Manila. This role involves engaging with clients over the phone and providing excellent customer service. Ideal candidates should be detail-oriented and possess good communication skills.

Responsibilities include managing calls, addressing customer inquiries, and maintaining accurate records. The position welcomes fresh graduates and individuals looking to start their careers in customer service.

Qualifications

• At least Senior High School Graduate (SHS).
• Good communication skills in English.
• Basic computer navigation and typing skills.
• Willing to learn and receive training.
• Positive attitude and strong customer service orientation.

Responsibilities

• Handle inbound and outbound client calls in a timely manner.
• Respond to customer needs efficiently and accurately.
• Build relationships with customers based on trust.
• Record all conversations in CRM software.

Skills

Customer service orientation

Good communication skills in English

Basic computer navigation

Ability to follow instructions

Willingness to learn

Education

Senior High School Graduate

Job description

Support Services Group is looking for a Call Center Representative in Pasig, Metro Manila. This role involves engaging with clients over the phone and providing excellent customer service. Ideal candidates should be detail-oriented and possess good communication skills.

Responsibilities include managing calls, addressing customer inquiries, and maintaining accurate records. The position welcomes fresh graduates and individuals looking to start their careers in customer service.