Call Center Agents With Salary Upto 30K+Inc.

Gratitude Jobs Ahead Hr Inc; Metro Manila; On-site; PHP 335,000 - 469,000; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Incentives

HMO Health & Wellness

Annual Company Trip

Free Meals

Sleeping Quarters

Job summary

Gratitude Jobs Ahead Hr Inc in Pasig, Metro Manila, Philippines is seeking Call Center Agents to handle a high volume of inbound and outbound calls with a focus on quality and customer satisfaction.

The role requires 3–5 years of call center experience, a Bachelor’s degree in a relevant field, and strong communication, problem-solving and active listening skills. On-site work with salary up to PHP 30,000 plus incentives and recognition programs.

Qualifications

• Bachelor’s degree in a relevant field preferred.
• 3–5 years of experience in a call center environment.
• Strong communication, problem-solving and active listening skills.

Responsibilities

• Manage large amounts of inbound and outbound calls in a timely manner.
• Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives.
• Maintain accurate records of customer interactions and transactions.
• Follow communication scripts when handling different topics.
• Keep records of customer complaints and escape issues when necessary.

Skills

Strong communication

Problem-solving

Active listening

Empathetic

Patient

Education

Bachelor’s degree in a relevant field

Job description

Call Center Agents with Salary upto 30K+inc.

On-site - Pasig 3-5 Yrs Exp Bachelor Full-time

Chat

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Annual Company Trip, Free Meals, Sleeping Quarters

Description

• Manage large amounts of inbound and outbound calls in a timely manner.
• Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives.
• Maintain accurate records of customer interactions and transactions.
• Follow communication scripts when handling different topics.
• Keep records of customer complaints and escape issues when necessary.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: 3–5 years of experience in a call center environment.
• Skills and Competencies: Strong communication skills, problem-solving abilities, and active listening.
• Qualities and Traits: Empathetic, patient, and able to work under pressure.
• Responsibilities and Duties: Ability to work well in a team and contribute to a positive environment.