Call Center Agent – Open for Fresh Graduates | Cebu

Caldwell Communications Consultancy Philippines; Cebu City; On-site; PHP 223,200 - 312,480; Full time

Benefits offered by this job

Competitive salary + incentives

Paid training from Day 1

Career growth opportunities

Supportive work environment

Job summary

A leading BPO service provider in Cebu City is hiring Call Center Agents to assist customers via phone, email, or chat. This role involves resolving inquiries and providing excellent service in a dynamic environment. Candidates must be HS/SHS graduates, possess good English skills, and be customer-oriented. The position offers a competitive salary along with incentives and paid training from day one, promoting career growth within a supportive work atmosphere.

Qualifications

• Good English communication skills are essential for handling customer inquiries.
• Basic computer skills are necessary to assist with customer service tasks.
• Customer-focused attitude is required for effective service delivery.

Responsibilities

• Handle customer inquiries via phone, email, or chat.
• Provide information and resolve customer concerns.
• Deliver customer support in a fast-paced environment.

Skills

Good English communication skills

Basic computer skills

Customer-focused

Education

HS/SHS graduate (College preferred)

Job description

We’re hiring for a Call Center Agent.

Salary: ₱20,000–₱28,000

Work Setup: Onsite | Shifting schedule

About the Role

We’re hiring Customer Service Representatives to handle customer inquiries via phone, email, or chat. You’ll provide information, resolve concerns, and deliver great customer support in a fast-paced environment.

What We Offer:

• Competitive salary + incentives
• Paid training from Day 1
• Career growth opportunities
• Supportive work environment

Requirements:

• HS/SHS graduate (College preferred)
• No BPO experience required
• Good English communication skills
• Basic computer skills
• Customer-focused and willing to work onsite
• Open to shifting schedules

Apply Now!

Start your BPO career with Caldwell Communication today!