Call Center Agent

TalentBuzz Recruitment Agency; Taguig; On-site; PHP 213,267 - 255,452; Full time

Benefits offered by this job

Performance Bonus

Health and Wellness Insurance

Company events and gifts

Paid training

Promotion to permanent employee

Job summary

A recruitment agency is looking for empathetic Customer Service Representatives in Taguig. You'll handle customer interactions, resolve issues, and provide support. Competitive salary up to ₱21,000 monthly along with health benefits, opportunities for growth, and a supportive work culture are offered. Ideal candidates are those passionate about helping others and seeking professional development.

Qualifications

• Must possess empathy and passion for helping others.
• Desire for career growth and continuous professional development.

Responsibilities

• Handle inbound and outbound interactions.
• Provide professional, accurate customer support.
• Resolve customer issues and answer inquiries.
• Maintain accurate customer records.
• Meet performance standards consistently.

Skills

Empathy

Active Listening

Customer Support

Education

For SHS Graduates: 1 year BPO experience

For College Students/Graduates: 2nd-year undergraduates welcome

Job description

On-site - Taguig Fresh Graduate/Student High/Senior High School Full-time

Employee Recognition and Rewards

Performance Bonus

Government Mandated Benefits

Insurance Health & Wellness

HMO

Date Posted: October 16, 2025

Great organizations are built by great people—and we want you to help build ours!

At Bill Gosling Outsourcing (BGO), our diverse talent and inclusive culture aren't just buzzwords; they're our competitive advantage. Join our flock and help us win big!

Career Opportunities Await

We’re currently hiring driven, empathetic individuals for:

• Customer Service Representatives
• Collections Agents

Grow Your Career With Competitive Rewards

We invest in our people with a top-tier compensation and benefits package:

• Your earning potential: Up to ₱21,000++ monthly, plus competitive allowances and performance incentives
• Comprehensive health and security: HMO for you and two dependents, life insurance, and dental coverage
• Work-life balance: Vacation, sick, and special anniversary and birthday leaves
• Support and wellness: Emergency loan assistance, wellness activities, and mental health awareness programs
• Culture: A supportive work culture with monthly engagement activities, games, and prizes
• Night shift: Benefit from a night differential rate

What You’ll Be Doing

• Handle inbound and outbound interactions across various channels
• Provide professional, accurate, and empathetic customer support
• Resolve customer issues and answer product/service questions
• Maintain accurate customer records in line with corporate and client guidelines
• Consistently meet BGO and client performance standards

Who We’re Looking For

• Someone empathetic, a great listener, and passionate about helping others
• An individual with a desire for career growth and professional development

Educational Attainment (Required):

• For SHS Graduates: A minimum of 1 year of BPO experience in an international account is required
• For College Students/Graduates: 2nd-year college undergraduates and degree holders are welcome to apply—no BPO experience needed

Job Types

• Full-time
• Permanent
• Fresh Graduate
• Company Christmas gift
• Company events
• Health insurance
• Opportunities for promotion
• Paid training
• Promotion to permanent employee

Application Question(s)

• Do you have at least 6 months BPO experience?

Working Location

Three World Square. 34th St, Taguig, Metro Manila, Philippines