Call Center Agent

Telesys BPO; Caloocan; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Competitive salary with performance-based incentives

Paid vacation and sick leave

Opportunities for promotion and career development

Wellness programs and exclusive employee discounts

A diverse, inclusive, and supportive workplace

Job summary

Telesys BPO in Caloocan is seeking dedicated individuals for the Financial Account Agent position. This role involves serving as the first point of contact for customers, handling inquiries, and resolving concerns while delivering exceptional service. Candidates must have strong communication skills and a high school diploma, and experience in customer service is preferred. The position offers a competitive salary, performance-based incentives, and opportunities for career development.

Qualifications

• High School graduate (college level or degree is an advantage).
• Strong communication skills—both written and verbal.
• Open to applicants with or without BPO experience.

Responsibilities

• Serve as the first point of contact for customers.
• Handle inquiries and resolve concerns.
• Deliver top-tier service with every interaction.

Skills

Strong communication skills

Customer service experience

Ability to work in a fast-paced environment

Education

High School diploma

Job description

Job Description

We’re looking for dedicated and customer-focused individuals to join our team as Financial Account Agent. In this role, you'll serve as the first point of contact for our customers—handling inquiries, resolving concerns, and delivering top-tier service with every interaction.

Location: On-site – Caloocan

Hiring Process

Onsite Interview | 1-Day Hiring Process | Same-Day Job Offer

What We Offer

• Competitive salary with performance-based incentives
• Paid vacation and sick leave
• Opportunities for promotion and career development
• Wellness programs and exclusive employee discounts
• A diverse, inclusive, and supportive workplace

Qualifications

• High School graduate (college level or degree is an advantage)
• Strong communication skills—both written and verbal
• Open to applicants with or without BPO experience
• Ability to work in a fast-paced, high-volume call environment
• Customer service experience is a plus (training provided)
• Amenable to work shifting schedules, including nights, weekends, and holidays