Cafe Server

PYC Foods Corporation; Muntinlupa; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

Meal Allowance

Service Charge share

Job summary

One World Deli, located in Metro Manila, is seeking a Café Server to be the frontline host of our café, welcoming guests, taking orders, serving meals and beverages, and operating the POS. This role follows a dynamic 6-day workweek with morning and mid shifts and a commitment to high-quality hospitality.

Ideal candidates have 6 months to 1 year in food & beverage or related service, with strong communication and reliable attendance. Join a team focused on excellent guest experience.

Qualifications

• 6 months to 1 year in food & beverage, hospitality, or similar fast-paced customer service role (café setting preferred).
• Friendly, active listener with excellent verbal communication.

Responsibilities

• Welcome guests, present menus, take orders, and record food & beverage orders accurately.
• Serve meals and drinks promptly with cafe-quality presentation.
• Conduct table visits to manage requests, refills, and clear used items.

Skills

Guest service

Communication

Teamwork

Stamina

Shift work

Job description

One World Deli: Overview

One World Deli is a premier, upscale culinary destination that seamlessly bridges the gap between a world-class specialty grocery store and an experiential restaurant. Built on a passion for exceptional ingredients, the concept gives food lovers access to the world's finest flavors under one roof.

Job Summary

The Café Server is the frontline representative of our café, responsible for providing exceptional hospitality and creating a welcoming atmosphere for our guests. Duties include taking orders, serving food and specialty beverages, operating the point-of-sale system, and maintaining a pristine dining environment. This position operates on a dynamic, 6-day operational workweek across variable morning, mid, and closing shifts.

Key Responsibilities

Guest Service & Hospitality

• Welcome guests warmly, present menus, offer informed recommendations, and accurately record food and beverage orders.

• Serve meals and drinks promptly while ensuring presentation meets café quality standards.

• Conduct table visits during meals to manage extra requests, offer drink refills, and clear used tableware promptly.

• Maintain comprehensive menu knowledge, including ingredients, allergen information, and daily specials.

Team Collaboration & Operations

• Coordinate seamlessly with kitchen staff and baristas to reduce guest wait times and maintain order precision.

• Escalate customer concerns and workflow delays immediately to the Shift Supervisor or Store Manager.

Compensation, Benefits, and Work Schedule

• Schedule: 6 days a week, on a shifting basis (rotation includes morning & mid-shift).

• Incentives: Eligible for a share in the monthly Service Charge collection.

• Perks: Subject to a daily Meal Allowance.

Qualifications and Skills

• Experience: Minimum of 6 months to 1 year of experience in food and beverage, hospitality, or a similar fast-paced customer service role (experience in a café setting is highly preferred).

• Communication: Friendly, active listener with excellent verbal communication skills.

Core Competencies:

• Ability to stay organized and calm during peak morning or lunchtime rushes.

• Strong physical stamina to stand, walk, and carry heavy trays for an entire shift.

• Reliable punctuality and a strong sense of accountability for shifting schedules.