CAAS Energy Land - Owner Relations Support

TOA Global Pty; Cebu City; Hybrid; PHP 580,000 - 658,000; Full time

Job summary

TOA Global Pty is hiring for CAAS Energy Land - Owner Relations Support in Cebu or Manila, Philippines. The role is hybrid, full-time with night-shift hours supporting North American clients, focusing on land administration and data workflows.

You will manage document workflows, data entry, and reporting while maintaining SharePoint and Excel records for multiple clients. Strong English communication and organizational skills are essential for success.

Qualifications

• Minimum 2–5 years of recent, progressive office administration or corporate data support experience.
• Excellent written and verbal English communication; experience drafting professional correspondence for international stakeholders.
• Strong organizational skills and the ability to manage multiple tasks and deadlines in a fast-paced, multi-client environment.

Responsibilities

• Manage digital mail folders, analyze document workflows, and standardize file-naming conventions for land and asset data records.
• Oversee shared inboxes and voicemails; draft professional responses to inquiries from owners and stakeholders.
• Lead high-volume data entry and maintain Owner Relations Logs across multiple clients in Excel; track delivery response times and tasks.

Skills

Communication skills

English proficiency

Organizational skills

Proactive mindset

Tools

Microsoft 365 Suite

SharePoint

Adobe Acrobat Pro

MS Teams

Zoom

Job description

CAAS Energy Land - Owner Relations Support

Location: Cebu or Manila, Philippines
Work Arrangement: Hybrid, Full-time
Shift: Monday - Friday | 9:00 PM - 6:00 AM PHT
Salary Range: Php 52,000 - Php 59,000

Unlock Your Potential!

At TOA Global, we have a deep commitment to empowering individuals to excel in their enterprises, careers, and communities. Our global footprint stretches across Australia, New Zealand, North America, and the Philippines, supporting our global clients across specialized corporate accounting, asset management, and energy consultancy sectors.

We are seeking a deadline-driven, highly proactive CAAS Energy Land - Owner Relations Support to join our team. In this specialized role, you will provide comprehensive administrative and data support to North American energy advisory professionals and land administration teams. If you are a self-starter who excels at transforming complex tracking requirements into clean digital workflows, this role offers an excellent opportunity to expand your expertise within a highly technical international industry.

Your Impact

Specialized Land Administration: Manage the organization of digital mail folders, analyze document workflows, and establish standardized file-naming conventions for critical land and asset data records.

Stakeholder Relations Monitoring: Oversee shared organizational inboxes and voicemail channels, drafting professional, accurate responses to inquiries from owners and stakeholders.

Data Log Stewardship: Lead high-volume data entry and rigorous maintenance of Owner Relations Logs across multiple clients using Microsoft Excel. Systematically track delivery response times and manage outstanding operational tasks.

Digital Archive Architecture: Organize complex owner documentation and maintain a secure, logical, and highly structured digital filing system across SharePoint platforms.

Reporting & Compliance Readiness: Compile, format, and prepare comprehensive monthly, quarterly, and annual land administration reports for executive review. Ensure all individual timesheets and task logs are submitted daily per firm protocol.

Workflow Ownership: Take absolute accountability for your individual queue, wrapping up loose ends efficiently and keeping the onshore Land Administration Team fully aligned on task statuses.

What You Bring

The Experience: A minimum of 2-5 years of recent, progressive office administration or corporate data support experience, preferably within a fast-paced, multi-client environment.

Technical Mastery: Intermediate to advanced competency across the Microsoft 365 Suite (Excel, Word, SharePoint) and Adobe Acrobat Professional for heavy document manipulation.

Communication Excellence: Exceptional written and verbal English communication skills, with the professional etiquette necessary to draft correspondence for international stakeholders and navigate softphone/collaboration platforms (MS Teams, Zoom).

The Mindset: A proactive, solutions-oriented approach to problem-solving. You are highly organized, possess excellent professional judgment, and display a positive, collaborative attitude when navigating tight compliance timelines.

Agility: A strong capacity to learn and adapt to new, industry-specific data systems and database software as they are introduced, with the willingness to step up and take on expanding responsibilities.

Why You'll Love It Here

We believe in rewarding high achievers with a work environment that fuels both professional growth and personal well-being.

Time for You: Enjoy 21 Total Annual Service Incentive Leaves, flexible to use for travel, emergencies, or anything you may need for your "Me time."

Tenure Recognition Program: Celebrate your milestones with us; on your 2nd year, choose between a cash reward or one free HMO dependent.

Health & Security: Comprehensive HMO and Life Insurance coverage from day one.

Premium Nightshift Support: Earn competitive night shift differential pay while working in a secure, high-performance environment tailored for professionals supporting the North American market.

Hybrid Flexibility: Enjoy the best of both worlds-benefit from collaborative onsite days in our premium Cebu or Manila facilities, paired with the focused productivity of working from home.

Niche Industry Exposure: Broaden your professional profile by mastering corporate land administration and asset management workflows within the lucrative North American energy sector.