Business Systems Analyst

CGI (PHILIPPINES) INC.; Taguig; On-site; PHP 420,000 - 650,000; Full time

Job summary

CGI (PHILIPPINES) INC. is seeking an IT Intake / BSA to support intake, analysis, solution design, and delivery of technology initiatives. You will gather requirements, coordinate intake items, support estimation and solution discussions, and provide regular updates to stakeholders.

The role requires 2–3 years in IT support, a degree in CS/Business, and experience with SQL, Azure DevOps, and Agile/Scrum. Strong communication and organizational skills are essential as you collaborate with

Qualifications

• 2-3 years of experience in a Project Coordinator, PCO, Intake Analyst, or similar IT support role.
• A degree or diploma in Computer Science, Business, or a related field.
• Proven track record supporting large, complex IT programs in enterprise environments.
• Experience in Business Analysis, Business Systems Analysis, Intake Analysis, or similar roles.
• Strong requirements gathering, documentation, and stakeholder management skills.
• Experience with SQL, Azure DevOps, and Agile/Scrum.
• Strong communication, analytical thinking, and organizational skills.
• Experience in Financial Services, ideally Capital Markets, is an asset.
• Experience with Application and/or Architecture Development is also considered an asset.

Responsibilities

• Gather and document business and system requirements.
• Coordinate assigned intake items from initiation through solution design and estimate.
• Facilitate discussions with business and technology stakeholders.
• Prepare and validate solution documentation.
• Track status, priorities, and next steps for assigned work.
• Support implementation, testing, and continuous improvement activities.
• Maintain strong communication with requestors, managers, and delivery partners.

Skills

Requirements gathering

Stakeholder management

Communication

Analytical thinking

Organizational skills

Education

Bachelor's degree or diploma in Computer Science, Business, or related field

Tools

SQL

Azure DevOps

Agile/Scrum

Microsoft Project

Jira

Smartsheet

Asana

Job description

We're looking for an IT Intake / BSA to support the intake, analysis, solution design, and delivery of technology initiatives. In this role, you'll partner with business and technology teams to gather requirements, coordinate intake items, support estimation and solution discussions, and provide regular updates to stakeholders.

Your future duties and responsibilities:

• .Gather and document business and system requirements
• .Coordinate assigned intake items from initiation through solution design and estimate
• .Facilitate discussions with business and technology stakeholders
• .Prepare and validate solution documentation
• .Track status, priorities, and next steps for assigned work
• .Support implementation, testing, and continuous improvement activities
• .Maintain strong communication with requestors, managers, and delivery partners

Required qualifications to be successful in this role:

• . 2-3 years of experience in a Project Coordinator, PCO, Intake Analyst, or similar IT support role
• . A degree or diploma in Computer Science, Business, or a related field
• . Proven track record supporting large, complex IT programs in enterprise environments.
• . Experience in Business Analysis, Business Systems Analysis, Intake Analysis, or similar roles
• . Strong requirements gathering, documentation, and stakeholder management skills
• . Experience with SQL, Azure DevOps, and Agile/Scrum
• . Strong communication, analytical thinking, and organizational skills
• . Experience in Financial Services, ideally Capital Markets, is an asset.
• . Experience with Application and/or Architecture Development is also considered an asset

Skills:

• . Proficiency with project management tools (e.g., Microsoft Project, Jira, Smartsheet, Asana).
• . Proficiency with Microsoft Suite (e.g. MS Excel, MS SharePoint, MS PowerPoint, MS Word)

Certifications (preferred but not required):

• . CAPM (Certificate in Applied Project Management)
• . PMP (Project Management Professional)
• . SAFe, Scrum Master, or Agile certifications

Together, as owners, let's turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

Come join our team - one of the largest IT and business consulting services firms in the world.