Business Support Officer

BDO Unibank; Cebu City; On-site; PHP 240,000 - 360,000; Full time

Job summary

BDO Unibank, Inc. is seeking a backroom support professional to assist the Acquiring Sales Team in Cebu City. You will help supervise Provincial Business Centers and Satellite Offices, ensuring compliant operations.

You will handle merchant inquiries, monitor response times, and coordinate with Merchant Services, the call center, branches, and other internal units. The role requires clear communication and a background in sales or marketing.

Qualifications

• Graduate of a four-year business course.
• At least 1 year experience in Sales / Marketing.
• Good communication skills.

Responsibilities

• Assist the Unit Head in overseeing Provincial Business Center / Satellite Offices of Acquiring and institute procedures and policies for smooth operation of the Unit.
• Takes and handles queries and concerns from merchants; maintains and monitors response turn around time of sales teams.
• Coordinates with the Acquiring group all requests from Merchant Services Unit, BDO call center, branches and other internal units.
• Calls merchant to follow-up on lacking documentation.

Skills

Communication skills

Sales experience

Education

Business degree

Job description

Job Description:

About BDO

BDO Unibank, Inc. is the Philippines’ leading full-service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer-focused services. Build your career with a trusted industry leader.

Job Summary

Responsible for providing backroom support to the Acquiring Sales Team.

Key Responsibilities

• Supports the Unit Head in overseeing activities of Provincial Business Center / Satellite Offices of Acquiring and Institute procedure and policies for the smooth operation of the Unit.
• Takes and receives queries and concerns from merchants; maintains and monitors response turn around time of sales teams.
• Coordinates with the Acquiring group all requests coming from Merchant Services Unit, BDO call center, branches and other internal units.
• Calls merchant to follow-up lacking documentation.

Qualifications

• A Graduate of any four-year Business Course.
• With at least 1 year experience in Sales / Marketing Organization.
• Good communication skills.

BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability. Requisition ID: 27017