Business Support Functions Accounts Receivable Specialist Cebu City, Philippines

AMCS Group; Cebu City; Hybrid; PHP 320,000 - 520,000; Full time

Benefits offered by this job

Health insurance

Hybrid work arrangement

Learning & development platform access

Job summary

AMCS Group is seeking an experienced AR Specialist to join our global accounts receivable team. You will manage day-to-day collections for a portfolio across Ireland & UK, enhance cash flow, and deliver excellent customer service.

duties include monitoring aging, resolving billing issues, communicating with customers, and collaborating with sales and customer success teams to reduce delinquency while meeting KPIs. Hybrid work setup available.

Qualifications

• 3+ years of credit and collections experience in high-volume environments.
• Strong customer service and communication skills.
• Proficiency in MS Office and ERP systems; NetSuite preferred.

Responsibilities

• Monitor AR aging and manage collections for Ireland & UK portfolio.
• Contact customers via email/phone to collect overdue invoices.
• Resolve billing discrepancies and disputes; ensure timely payments.
• Collaborate with sales and customer success to resolve A/R issues.
• Support KPIs and participate in process improvements.

Job description

**Who We Are**At AMCS, sustainability means business — and careers that create impact. From our roots in Ireland to our teams across Europe, North America and Australasia, we are bringing together ambitious people to help reshape the industries that sustain our world.**What We Build**We build intelligent, cloud-based SaaS solutions that turn complex operations into smarter, more sustainable performance. Powered by AI, data and deep industry expertise, our technology helps customers optimise routes, manage recycling, improve compliance, unlock insight and move faster toward a more efficient, circular future.**Why Join AMCS**Join AMCS and be part of a global team where purpose meets performance. Here, you can grow your career, challenge what’s possible and work on technology that makes a measurable difference — for our customers, our communities and the planetWe are seeking an experienced AR Specialist to join our global accounts receivable team. Your primary responsibility will be to manage the day-to-day collections process for a portfolio of customers based in the Ireland & UK regions, improving cash flow, reducing payment delinquency, and providing excellent customer experience**Key Duties & Responsibilities:*** Monitor AR aging of assigned accounts to ensure timely payment of customer invoices.* Communicate with customers via email and phone regarding payment of overdue invoices.* Manage key customer relationships regarding collection issues.* Resolve customer billing issues, reconcile account discrepancies, and manage disputes.* Accountable for reducing delinquency for assigned accounts.* Interact with sales teams and customer success team members to resolve A/R issues.* Manage 3rd Party Collection Efforts.* Support collection strategies and working to achieve agreed KPIs.* Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.* Must communicate & follow up effectively with AR Manager regarding customer accounts on a timely basis.**Desired Skills and Experience:*** At least 3 years of credit & collections experience with large volume, high-value accounts.* Ability to perform in a fast-paced collections department.* Knowledge of billing procedures and collection techniques.* Working knowledge of MS Office.* Experience with Enterprise ERP systems – NetSuite experience is desirable.* Problem-solving skills.* Ability to prioritize and manage multiple responsibilities.* Commitment to excellent customer service.* Process improvement experience.* Strong attention to detail.**Join Our Mission for a Sustainable Future and Enjoy the Following Benefits:*** Health insurance that covers up to three dependents* Shuttle service for convenient transportation* Complimentary on-site food and coffee for your enjoyment* Allowances* Access to a comprehensive learning and development platform that provides on-the-job training on essential skills, with the ability to track your progress centrally* 15 days of vacation leave and 15 days of sick leave for your well-being* Joining a world leader in sustainability software services* Hybrid work arrangement for a flexible work-life balance