Business Support Analyst (US)

Jones Lang LaSalle Incorporated; Taguig; On-site; PHP 469,000 - 714,000; Full time

Job summary

Jones Lang LaSalle Incorporated in Taguig, Philippines is seeking a Business Support Analyst to provide comprehensive administrative and operational support to a broad team, including travel planning, expense management, and meeting coordination. The role requires regional collaboration across time zones and strong organizational skills.

The ideal candidate has 1–3 years of admin or business support experience, proficiency with MS Office and collaboration tools like Webex/Zoom, and a discreet

Qualifications

• Bachelor's degree or equivalent experience is strongly preferred.
• 1-3 years of administrative or business support experience.
• Proven ability to handle confidential information discreetly.
• Flexible and quick to learn new tasks.
• Strong communication skills across multiple platforms (email, text, in-person, video calls).
• Tech savvy with Microsoft Office, Adobe Acrobat and/or Bluebeam, Webex, Zoom.
• Ability to work across multiple time zones and be flexible with schedule.
• Exceptional attention to detail.
• Strong organizational and time management skills.
• Strong travel and diary management skills.
• Experience with travel/accommodation booking/calendar management.

Responsibilities

• Provide administrative support to a broader team of employees across the Americas Board and Transactions team.
• Schedule and manage travel arrangements across varying time zones including flight bookings, accommodations, ground transportation, and visa/permit requirements.
• Manage and reconcile expenses, including creating expense reports, tracking receipts, and submitting expense reports for reimbursement.
• Draft and prepare business correspondence including emails, reports, and other miscellaneous correspondence.
• Coordinate and prepare materials for meetings (agendas, minutes, presentations) and ensure smooth logistics for internal and external meetings.
• Assist in planning and coordinating corporate events, conferences, and other occasions.
• Organize and maintain documents and files for easy access and retrieval.
• Conduct research, gather data, and prepare reports and documentation.
• Collaborate with the wider EA network globally and cover colleagues when needed.
• Develop and maintain relationships with clients and colleagues.
• Adhoc duties (IT support, signing of key docs, onboarding new joiners, etc.).
• Safeguard confidential information with strict confidentiality.

Skills

Strong organizational skills

Strong communication across platforms

Tech savvy (MS Office, Adobe Acrobat/蓝

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Office Suite

Adobe Acrobat/Bluebeam

Webex

Zoom

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Key Purpose: The key purpose of a Business Support Analyst is to provide administrative and operational support to a larger group of employees, ensuring the smooth functioning of their daily business activities. The Business Support Analyst manages travel arrangements, processes expense reports, and coordinates logistics across varying time zones. They handle correspondence, maintain organized records, and assist with meeting coordination and event planning. The role requires strong organizational skills, attention to detail, and the ability to work collaboratively across teams. Ultimately, a Business Support Analyst plays a vital role in enhancing team productivity and maintaining efficient operational workflows.

• Provide administrative support to a broader team of employees across the Americas Board and Transactions team.
• Schedule and manage travel arrangements across varying time zones including flight bookings, accommodations, securing ground transportation, and visa/permit requirements (if required).
• Manage and reconcile expenses, including creating expense reports, tracking receipts, and submitting expense reports for reimbursement.
• Draft and prepare business correspondence including emails, reports, and any other miscellaneous correspondence as needed.
• Coordinate and prepare materials for meetings, such as agendas, minutes, and presentations, and ensure smooth logistics for internal and external meetings.
• Assist in planning and coordinating corporate events, conferences, and other special occasions.
• Organize and maintain documents and files ensuring ease of access and retrieval of information.
• Conduct research, gather data, and prepare reports and documentation as required.
• Collaborate closely with the wider EA network globally and cover colleagues in the event of absence/workload challenges.
• Develop and maintain effective working relationships with clients (externally) and colleagues (internally).
• Adhoc duties but not limited to (i.e. arranging IT support, arranging signing of key documentation, assisting new joiners etc.).
• Safeguarding confidential information and maintaining strict confidentiality in handling sensitive matters.
• Build and maintain positive relationships with internal and external stakeholders.
• Be adaptable to changing priorities, urgencies, and last-minute requests while maintaining composure and professionalism.
• Be adaptable to changing priorities, urgencies, and last-minute requests while maintaining composure and professionalism.

• Bachelor's degree or equivalent experience is strongly preferred.
• At least 1-3 years of administrative or business support experience.
• Proven ability to handle confidential information discreetly in a diplomatic manner.
• Flexible and can overcome a learning curve quickly.
• Strong communication skills on multiple platforms and mediums (email, text, in-person, video calls, etc.).
• Tech savvy and familiar with working in the Microsoft Office suite, Adobe Acrobat and/or Bluebeam, Webex, Zoom, etc.
• Ability to work across multiple time zones and flexible in work schedule.
• Exceptional attention to detail.
• Strong organizational and time management skills.
• Strong travel and diary management skills.
• Experience with travel/accommodation booking/calendar management.

Location: On-site –Taguig, Philippines

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail].

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.