Senior Analyst - Business Operations Support

JLL; Taguig; On-site; PHP 400,000 - 650,000; Full time

Job summary

Jones Lang LaSalle (JLL) is seeking a detail-oriented Business Operations Support Analyst to streamline operations and ensure efficient processes at our Taguig, Philippines site. The role focuses on administrative support, data handling, and contributing to organizational success.

You will manage records, support program teams, and help develop efficient processes while leveraging Google Suite and BI platforms to generate actionable insights.

Qualifications

• Bachelor's degree or equivalent experience.
• Proven experience in an administrative or operational role.
• Strong organizational and time management skills.
• Excellent attention to detail and accuracy.
• Proficiency in Google Suite (Docs, Slides, Sheets).
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.
• Process oriented with strong analytical skills in problem identification & resolution.
• Experience with SQL for data extraction and manipulation (nice to have).
• Proficient in English.

Responsibilities

• Support facilities BAU with high-volume administrative tasks.
• Manage and maintain accurate records, files, and databases.
• Provide general administrative support to program teams.
• Assist in developing and implementing efficient operational processes.
• Prepare reports and analyses to identify trends and opportunities for improvement.
• Data source management and data gathering for centralized reporting.
• Support data extraction, transformation, and analysis using Google Sheets and BI tools.
• Review systems data to ensure information is up-to-date and accurate.
• Support projects, including planning, execution, and monitoring.
• Coordinate with team members and stakeholders to ensure project success.
• Support drafting newsletters and manage a communications schedule.

Skills

Organizational skills

Time management

Attention to detail

Communication skills

Independent and teamwork

Analytical skills

SQL experience

Education

Bachelor's degree or equivalent experience

Tools

Google Sheets

Google Docs

Google Slides

Looker Studio

Smartsheet

SQL

Job description

JLL empowers you to shape a brighter way .

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

About the Role:

We are seeking a detail-oriented and organized Business Operations Support Analyst to support our team in streamlining operations and ensuring efficient business processes. In this role, you will play a critical role in managing administrative tasks, providing operational support, and contributing to the overall success of our organization.

Key Responsibilities:

• Support facilities BAU through handling of high-volume administrative tasks for facilities teams
• Manage and maintain accurate records, files, and databases.
• Provide general administrative support to program teams
• Assist in developing and implementing efficient operational processes.
• Prepare reports and analysis to identify trends and opportunities for improvement.
• Data source management and data gathering for centralised reporting
• Support data extraction, transformation, and analysis using tools like Google Sheets, Google Plx and business intelligence platforms (Smartsheet, Looker Studio etc)
• Review of systems data to ensure information is always up-to-date and accurate
• Provide support for projects as assigned, including project planning, execution, and monitoring
• Coordinate with team members and stakeholders to ensure project success.
• Support the drafting of newsletters and managing a communications schedule

Qualifications and Skills:

• Bachelor's degree or equivalent experience.
• Proven experience in an administrative or operational role.
• Strong organizational and time management skills.
• Excellent attention to detail and accuracy.
• Proficiency in Google Suite (Docs, Slides, Sheets).
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.
• Process oriented with strong analytical skills in problem identification & resolution
• Experience with SQL for data extraction and manipulation (nice to have)
• Proficient in English

Location:

On-site -Taguig, Philippines

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .

For additional details please see our career site pages for each country.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at [e-mail] . This email is only to request an accommodation.

Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.