Business Support Analyst

Jones Lang LaSalle Incorporated; Manila; On-site; PHP 350,000 - 520,000; Full time

Job summary

JLL in Taguig, Philippines is seeking a Business Support Analyst to provide administrative and operational support to a larger team within the Americas Board and Transactions. Responsibilities include travel arrangements across time zones, expense management, drafting business correspondence, coordinating meetings, and coordinating events.

The role requires strong organizational skills, confidentiality, and collaborative work across teams.

Qualifications

• Bachelor's degree or equivalent experience is strongly preferred.
• At least 1-2 years of administrative or business support experience.
• Proven ability to handle confidential information discreetly.

Responsibilities

• Provide administrative support to a broader team across the Americas Board and Transactions.
• Schedule and manage travel across time zones including flight bookings, accommodations, and visa requirements.
• Manage and reconcile expenses, create expense reports, and submit for reimbursement.
• Draft and prepare business correspondence including emails and reports.
• Coordinate materials for meetings and ensure smooth logistics for internal and external meetings.
• Assist in planning corporate events and conferences.
• Organize and maintain documents for easy retrieval.
• Conduct research and prepare reports as required.
• Collaborate with the wider EA network globally to cover workload during absences.

Skills

Administrative support

Travel management

Expense reporting

Calendar management

Communication

Multi-time zone coordination

Education

Bachelor's degree

Tools

Microsoft Office

Adobe Acrobat

Bluebeam

Webex

Zoom

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Key Purpose

The key purpose of a Business Support Analyst is to provide administrative and operational support to a larger group of employees, ensuring the smooth functioning of their daily business activities. The Business Support Analyst manages travel arrangements, processes expense reports, and coordinates logistics across varying time zones. They handle correspondence, maintain organized records, and assist with meeting coordination and event planning. The role requires strong organizational skills, attention to detail, and the ability to work collaboratively across teams. Ultimately, a Business Support Analyst plays a vital role in enhancing team productivity and maintaining efficient operational workflows.

Responsibilities

• Provide administrative support to a broader team of employees across the Americas Board and Transactions team.
• Schedule and manage travel arrangements across varying time zones including flight bookings, accommodations, securing ground transportation, and visa/permit requirements (if required).
• Manage and reconcile expenses, including creating expense reports, tracking receipts, and submitting expense reports for reimbursement.
• Draft and prepare business correspondence including emails, reports, and any other miscellaneous correspondence as needed.
• Coordinate and prepare materials for meetings, such as agendas, minutes, and presentations, and ensure smooth logistics for internal and external meetings.
• Assist in planning and coordinating corporate events, conferences, and other special occasions.
• Organize and maintain documents and files ensuring ease of access and retrieval of information.
• Conduct research, gather data, and prepare reports and documentation as required.
• Collaborate closely with the wider EA network globally and cover colleagues in the event of absence/workload challenges.
• Develop and maintain effective working relationships with clients (externally) and colleagues (internally).
• Adhoc duties but not limited to (i.e. arranging IT support, arranging signing of key documentation, assisting new joiners etc.). Safeguarding confidential information and maintaining strict confidentiality in handling sensitive matters.
• Build and maintain positive relationships with internal and external stakeholders. Be adaptable to changing priorities, urgencies, and last-minute requests while maintaining composure and professionalism.

Requirements

• Bachelor's degree or equivalent experience is strongly preferred.
• At least 1-2 years of administrative or business support experience.
• Proven ability to handle confidential information discreetly in a diplomatic manner.
• Flexible and can overcome a learning curve quickly.
• Strong communication skills on multiple platforms and mediums (email, text, in-person, video calls, etc.).
• Tech savvy and familiar with working in the Microsoft Office suite, Adobe Acrobat and/or Bluebeam, Webex, Zoom, etc.
• Ability to work across multiple time zones and flexible in work schedule.
• Exceptional attention to detail.
• Strong organizational and time management skills.
• Strong travel and diary management skills.
• Extensive experience with travel and accommodation booking.

Location: On-site –Taguig, Philippines

We’re interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation.

At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.