Business Process Management Lead - OPEX

HRTX; Pasay; On-site; PHP 800,000 - 1,400,000; Full time

Job summary

A leading firm in process management is looking for a professional to lead initiatives in business process management. The role requires 5–10 years of experience, preferably with exposure to large-scale enterprise system implementations. Candidates should possess a strong understanding of end-to-end business processes and have the ability to facilitate workshops effectively. This position is located in Metro Manila, Philippines, offering an opportunity to significantly influence process improvements and collaboration across teams.

Qualifications

• 5–10 years of experience in business process management, transformation, or related roles.
• Leadership exposure in at least one large‑scale enterprise system implementation.
• Strong understanding of end‑to‑end business processes.
• Guide governance, policy development, and compliance considerations.
• Collaborate with stakeholders to drive process improvements.

Responsibilities

• Lead structured workshops to assess and document business processes.
• Review and validate process documentation for implementation readiness.
• Guide fit–gap assessments and recommend enhancements.
• Evaluate the impact of process changes on policies, procedures, and internal controls.
• Provide oversight and approval for solution designs and significant process updates.
• Facilitate resolution of cross‑functional issues and drive alignment across stakeholders.

Skills

Business process management

Leadership

Workshop facilitation

Cross-functional collaboration

Change management

Job description

Key Responsibilities

• Lead structured workshops to assess and document current and future‑state business processes.
• Review and validate process documentation, ensuring readiness for implementation and change.
• Guide fit–gap assessments and recommend process harmonization or enhancements where needed.
• Evaluate the impact of process changes on policies, procedures, and internal controls.
• Provide oversight and approval for solution designs and significant process updates.
• Facilitate resolution of cross‑functional issues and drive alignment across stakeholders.

Qualifications

• 5–10 years of experience in business process management, transformation, or related roles.
• Leadership exposure in at least one large‑scale enterprise system implementation.
• Strong understanding of end‑to‑end business processes (e.g., procure‑to‑pay, order‑to‑cash, record‑to‑report, logistics).
• Experience with policy development, governance, and compliance frameworks.
• Demonstrated ability to lead workshops and collaborate effectively with cross‑functional teams.