Business Operations Manager

Xerox Philippines; Lapu-Lapu; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

Xerox Philippines is seeking a Business Operations Manager to lead the end-to-end Order-to-Cash (O2C) process, ensuring efficient order management, billing, accounts receivable, collections, and cash application. You will drive operational excellence through leadership, cross-functional collaboration, and continuous process improvement.

Join a fast-paced team and partner with Sales, Finance, Customer Service, and Operations to optimize cash flow, ensure compliance, and deliver outstanding

Qualifications

• End-to-end Order-to-Cash (O2C) operations including order management, billing, AR and collections.

Responsibilities

• Lead end-to-end O2C operations including order management, billing, AR, and collections.
• Drive process improvements and automation to optimize cash flow.
• Partner with Sales, Finance, Customer Service, and Operations Leadership.
• Mentor and develop a high-performing team in a fast-paced environment.
• Ensure compliance, service quality, and customer satisfaction.

Skills

Team leadership

Stakeholder collaboration

Process improvement

Cash flow management

O2C knowledge

Job description

Job Description:

About Xerox Holdings Corporation

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.

Overview

The Business Operations Manager leads the end-to-end Order-to-Cash (O2C) operation, ensuring efficient order management, billing, accounts receivable, collections, and cash application processes. This role drives operational excellence through team leadership, stakeholder collaboration, escalation management, process improvement, and cash flow optimization while maintaining compliance, service quality, and customer satisfaction.

Why Join This Team

• Lead a high-impact team responsible for critical revenue and cash flow operations across the business.
• Drive operational excellence through process improvement, automation, and transformation initiatives.
• Partner with cross-functional stakeholders including Sales, Finance, Customer Service, and Operations Leadership.
• Influence business performance through effective receivables management and cash flow optimization.
• Develop and mentor a high-performing team in a fast-paced and dynamic environment.

What You Will Do

• Manage end-to-eaconess and systems, and leadership responsibilities.
• Opportunities to lead strategic initiatives focused on process optimization, automation, and operational transformation.
• Exposure to senior leaders and cross-functional stakeholders across the organization.
• Ongoing leadership development, coaching, and professional growth opportunities.
• A collaborative environment that supports innovation, accountability, and continuous improvement.
• Access to tools, technology, and resources that enable operational excellence and business success.