Business Manager

Hammerjack Pty Ltd; Philippines; On-site; PHP 600,000 - 1,200,000; Full time

Job summary

Chiropractic First Group is seeking a Business Manager for its Makati clinic to oversee daily operations, scheduling, and patient flow while driving business performance. You will manage administrative processes, monitor financial metrics, and collaborate with cross-functional teams to execute strategy.

Bachelor's degree is preferred; strong leadership, communication, and organizational skills are essential for a patient-centered service culture.

Qualifications

• Experience in clinic, healthcare, or service-based environments preferred.
• Strong leadership and people management capabilities.
• Excellent communication and interpersonal skills for engaging staff, patients, and partners.

Responsibilities

• Oversee daily clinic operations and scheduling to optimize patient flow.
• Monitor financial metrics, budgets, and key performance indicators.
• Plan, report, and execute business strategies in collaboration with marketing, finance, and HR.
• Supervise support staff and ensure compliance with company policies and local regulations.
• Foster a positive, patient-centered environment aligned with service standards.

Skills

Business operations management

Financial acumen

Leadership

Scheduling & patient flow

Communication skills

Office software proficiency

Education

Bachelor's degree in Business Administration/Management/Healthcare Administration

Job description

Company Description

Chiropractic First Group specializes in spinal and nerve-related conditions, providing drug-free and non-surgical care for issues such as neck, shoulder, back and joint pain, scoliosis, slipped discs, chronic migraines, sports injuries, and sciatica. The group is a trusted global leader in chiropractic care, with over 35 clinics across Singapore, Malaysia, Indonesia, China, the UK, and Europe. Its team includes more than 50 highly trained and certified doctors from around the world. With over 20 years of documented successful results and strong patient testimonials, Chiropractic First Group has built long‑term patient loyalty and a strong focus on ongoing wellness care for individuals and families.

Role Description

The Business Manager is a full‑time, on‑site role based in Makati, responsible for overseeing daily clinic operations and business performance. This role includes managing administrative processes, monitoring financial metrics, and ensuring efficient scheduling and patient flow. The Business Manager will support clinic leadership with planning, reporting, and execution of business strategies, while coordinating with cross‑functional teams such as marketing, finance, and human resources. Additional responsibilities include supervising support staff, maintaining compliance with company policies and local regulations, and fostering a positive, patient‑centered environment aligned with Chiropractic First Group's service standards.

Qualifications

• Business and operations management skills, including experience in clinic, healthcare, or service‑based environments.
• Financial acumen, with the ability to manage budgets, interpret reports, and track key performance indicators.
• Leadership and people management capabilities, including staff supervision, performance coaching, and team coordination.
• Strong organizational and time management skills to handle multiple priorities and maintain efficient workflows.
• Excellent communication and interpersonal skills for engaging patients, staff, and external partners in a professional manner.
• Proficiency with office and business software tools, including spreadsheets, scheduling systems, and reporting platforms.
• Bachelor's degree in Business Administration, Management, Healthcare Administration, or a related field is preferred.
• Experience in healthcare, wellness, or customer‑centric industries is an advantage, along with a commitment to patient care and service quality.