Business Continuity Manager

Globe Telecom, Inc.; Hinoba-an; On-site; PHP 1,800,000 - 3,000,000; Full time

Benefits offered by this job

Career growth

Competitive compensation

Flexible benefits

Job summary

GCash is seeking a Business Continuity Manager to lead and support BCM across the organization. You will identify critical processes, assess risks, and guide teams to develop robust continuity plans.

The role requires 5+ years in BCM or related fields, strong knowledge of BCMS, and familiarity with ISO 22301. BSP regulation exposure is a plus. Join a FinTech leader driving financial inclusion in the Philippines.

Qualifications

• Proven knowledge of BCMS and continuity practices.
• Strong analytical and problem-solving abilities.
• Excellent communication and presentation skills.

Responsibilities

• Lead and manage BCM activities across business entities.
• Conduct BIAs and validate critical processes and recovery requirements.
• Develop, review, and maintain Business Continuity Plans (BCPs).
• Coordinate cross-unit continuity plans and exercises.
• Track gaps, risks, and action items for leadership review.

Skills

BCMS knowledge

Analytical thinking

Communication skills

Project management

Education

Bachelor's degree in Business, Risk Management, Disaster Recovery, IT, or related field

Job description

Do you want to take the first step in making Filipinos’ lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation! G ka ba? The Business Continuity Manager is responsible for leading and supporting business continuity management across the organization.

The role works closely with business, enabling, and governance teams to identify critical processes and risks, develop and maintain continuity plans, conduct business impact assessments, and facilitate testing and exercises to ensure the organization is prepared for potential disruptions.

You will be responsible for the following:

• Lead and support end-to-end Business Continuity Management (BCM) activities across assigned business entities.
• Conduct and review Business Impact Assessments (BIA) and validate critical processes, resources, and recovery requirements.
• Guide business teams in developing, reviewing, and maintaining Business Continuity Plans (BCPs).
• Consolidate and align unit-level continuity plans into entity-wide business continuity plans.
• Facilitate business continuity plan testing, simulation exercises, and post-exercise reviews.
• Track and report gaps, risks, and action items to relevant leaders and stakeholders.
• Partner with business, enabling, and governance teams to strengthen organizational resilience.
• Provide guidance and mentorship to BPCM Leads and support continuity activities across assigned business clusters.
• Lead or support BCM workstreams such as governance, documentation, training and awareness, exercising, and audit and compliance.
• Ensure BCM activities are aligned with applicable standards, regulatory requirements, and organizational policies.
• Support continuous improvement of business continuity processes, frameworks, and practices.

We are looking for:

• Bachelor’s degree in Business, Risk Management, Disaster Recovery, Information Technology, or a related field.
• At least 5 years of experience in business continuity, disaster recovery, risk management, crisis management, or related areas.
• Strong knowledge of Business Continuity Management Systems (BCMS) and business continuity practices.
• Proven experience in conducting Business Impact Assessments, Business Continuity Planning, and continuity strategy development.
• Working knowledge of ISO 22301 or other recognized business continuity standards.
• Knowledge of relevant BSP regulations and requirements related to risk management and business continuity is an advantage.
• Strong analytical, problem-solving, and critical-thinking skills.
• Excellent communication and presentation skills, with the ability to work effectively with different stakeholders.
• Strong project and program management skills.
• Highly organized, detail-oriented, proactive, and adaptable.
• Strong stakeholder management and collaboration skills.
• Business Continuity or Risk Management certification is a plus.

What We Offer

• Opportunity for career growth and development in the #1 FinTech company in the country
• Working with a dynamic and highly collaborative team who want to change the game
• A company that values their people with highly competitive and flexible compensation and benefits package is the #1 Finance App in the Philippines.

Through the GCash App, 81M registered users can easily purchase prepaid airtime; purchase from over 6M partner merchants and social sellers; send and receive money anywhere in the Philippines, even to other bank accounts; pay bills at over 1,800 partner billers nationwide; and get access to savings, credit, loans, insurance and investments, and so much more, all at the convenience of their smartphones.

GCash is a wholly-owned subsidiary of Mynt (Globe Fintech Innovations, Inc.) since 2015. Mynt, Inc. is the parent company of GCash, the Philippines’ #1 finance superapp, advancing financial inclusion through ‘Finance for All’. G-Xchange, Inc. (GXI) is the payments company for GCash. GXI is a BSP-licensed e-money issuer responsible for the digital payments and electronic money activities in the GCash app. Fuse Financing, Inc. is the financing company for GCash. Fuse provides eligible users with access to fair and digitally-enabled credit products and solutions. Ryse, Inc. broadens access to investments that are easy to use and understand, supporting wealth-building for Filipinos at different stages of their financial journey. BlockG Virtual Assets, Inc. supports responsible participation in digital assets, helping build trust and long-term confidence in the continuously evolving digital landscape.