IT Business Analyst (with Logistics Experience)

Umpisa Inc; Makati; On-site; PHP 600,000 - 1,200,000; Full time

Job summary

Umpisa Inc. in the Philippines seeks an experienced Business Analyst to combine business insight with software development expertise. You will translate business needs into BRD/BPD artifacts and collaborate with cross-functional teams, including QA and client stakeholders, to deliver value.

The role emphasizes SDLC mastery, detailed documentation, and strong communication in a logistics context, with opportunities in agile environments and continuous process improvement.

Qualifications

• Bachelor's degree in a related IT field.
• 5+ years BA experience in software projects.
• Logistics industry experience required.
• Proficient with Jira, Mantis or Bugzilla.
• SDLC knowledge and documentation skills.
• Experience BRD/BPD/RTM.
• Experience documenting business processes for system implementation.
• Experience writing test plans, cases and reports.
• Excellent communication and stakeholder management.

Responsibilities

• Define and manage project scope with Project Manager.
• Gather and document IT system requirements.
• Evaluate processes and identify improvement opportunities.
• Facilitate meetings to elicit requirements.
• Review documents to support BRD preparation.
• Prepare BRDs for development, testing and rollout.
• Develop BPDs as process references.
• Create RTMs to track delivery of requirements.
• Manage defects from reporting to closure.
• Translate requirements into functional tests.
• Assist users in clarifying requirements and acceptance criteria.

Skills

Strong communication

Problem solving

Analytical thinking

Self-starter

Team collaboration

Scrum

Education

Bachelor's degree in Computer Science / IT

Tools

Jira

Mantis

Bugzilla

Job description

At Umpisa Inc., our mission is to make the Philippines be known globally as a tech hub.

Umpisa Inc. is a progressive technology services company that partners with select industries, clients and people to work on pioneering and industry-changing solutions via digital transformation, modern software development and venture building.

We create a set of world‑class and impactful products and solutions to help organizations and individuals live better lives. We offer demanding, challenging and rewarding careers in software development, product development, emerging technologies, and more for the right candidates.

• Aligns with our values: Excellence, Integrity, Professionalism, People Success, Customer Success, Fun, Innovation and Diversity
• Strong communication skills
• Strong problem solving and analytical skills
• Excellent problem-solving ability
• Would like to work as part of a self-organizing Scrum team in a scaled agile framework
• Must be a self-starter and loves to collaborate with the team and client

Duties & Responsibilities

• Work closely with the assigned Project Manager to ensure that the project scope is well-defined and tracked.
• Gather and document business requirements for the implementation of IT systems, enhancements, and new features.
• Evaluate existing business processes and systems, identify business requirements, and recommend strategies to maximize business opportunities.
• Facilitate and/or support meetings to elicit requirements from business users and stakeholders.
• Review business documents and stakeholder inputs to support requirements gathering activities.
• Prepare Business Requirements Documents (BRD) for use during project development, testing, and implementation.
• Develop Business Process Documents (BPD) to serve as references for business users and stakeholders during and after process implementation.
• Create and maintain a Requirements Traceability Matrix (RTM) to track and validate the delivery of business requirements and features.
• Manage defects by ensuring timely tracking, verification, and resolution from reporting through closure.
• Translate business requirements into functional test cases.
• Assist users in clarifying requirements and defining acceptance criteria for system testing.

Requirements

• Bachelor's Degree in Computer Engineering, Computer Science, Information Technology, or a related field.
• At least 5 years of experience in Business Analysis within Software Engineering or Software Testing projects.
• Experience in the logistics industry is required.
• Hands-on experience with bug tracking tools such as Jira, Mantis, or Bugzilla.
• Strong understanding of the software development lifecycle (SDLC), project documentation, standards, and methodologies.
• Experience creating Business Requirements Documents (BRD), Business Process Documents (BPD), and Requirements Traceability Matrices (RTM).
• Experience defining and documenting business process workflows for system implementation.
• Experience writing test plans, test cases, executing tests, and preparing test reports.
• Excellent analytical, communication, and stakeholder management skills.
• Ability to work collaboratively with cross-functional teams and manage multiple priorities effectively