Business Analyst - Night Shift

WTW; Pateros; On-site; PHP 670,000 - 1,004,000; Full time

Job summary

Willis Towers Watson in the Philippines is seeking an experienced professional to handle system configuration and testing during implementations and production support.

This role coordinates issues with developers, performs impact analysis and regression testing, and works with the client delivery team to meet deadlines while promoting quality and continuous improvement.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, MIS or related area.
• 3–5 years of relevant work experience.
• Experience with RDBMS, SQL, and web-based applications/tools.
• Experience with test plan creation, testing procedures and test plan execution.
• Financials, HR or Benefits domain experience preferred.
• Strong written and verbal English communication.
• Experience working with US clients preferred.

Responsibilities

• Coordinate testing with system developers and drive issue resolution.
• Develop and execute test plans for web, data imports, batch jobs, reports and extracts.
• Perform impact analysis and regression testing during releases.
• Define and update system tables as needed.
• Collaborate with client delivery team to meet deadlines and deliver results.
• Coach and train internal team on best practices and domain knowledge.
• Communicate project status and requirements in team meetings.

Skills

English communication

Test planning

Client coordination

Team collaboration

Education

Bachelor’s degree in Computer Science/Engineering/MIS

Tools

RDBMS

SQL

Web-based apps

Job description

Description Performance Objectives: Excellence

Responsible for system configuration and testing during implementations and production support. Ensures configuration and testing are completed according to specifications, defined standards, utilizing tools identified as best practices Develops comprehensive test plans and executes testing for the different system components: web application, data imports, batch jobs, reports and extracts.

Coordinates issues identified during testing with the system developers and pushes each issue thru to resolution. Performs impact analysis and regression testing on the different system components during release consumptions. Defines and updates system tables as needed.

Works with team to identify project deliverables and meets established deadlines. Works with the team to resolve questions and issues requiring input from the client team or other Business Analysts Assists in developing standardized work processes, tools, and methodologies that improve quality and profitability

Follows national line of business processes and protocols for the deployment of base solutions Participates in national line of business sessions and teams as requested People

Works closely with the client delivery team to deliver the best results to the client. Participates in regular team meetings and consistently promotes teamwork in all daily activities Coaches and trains internal members of the team on best practices, system-specific and client-specific knowledge

Clients Communicates effectively with the client delivery team. Attends team or project meetings as appropriate to report project status or clarify requirements or timelines.

Ensures configuration and testing are completed on time and on budget. Communicates status of tasks to the team as appropriate. Alerts lead consultants or project manager about out-of-scope work in a timely manner.

Financial Works with the team in helping achieve the financial goal for all clients. Assists in determining estimates for configuration and testing tasks as needed.

Qualifications The Requirements Bachelor’s degree in Computer Science, Engineering, Management Information Systems or related area.

At least 3-5 years of relevant work experience Experience or training in: RDBMS, SQL, Web-based applications and tools Experience with test plan creation, testing procedures and test plan execution is required.

Experience in the Financials, Human Resources or Benefits domain areas is preferred, but not required Strong verbal and written communication skills in English Experience working with the US is preferred

Ability to work on "virtual" teams with members from different geographic areas Ability to multi-task, and be mindful of deadlines. Self-motivated and ability to remain focused on assigned projects.

Committed to quality and continuous improvement Willis Towers Watson is an EEO/AA Employer, M/F/D/V