Business Analyst - Night Shift

Willis Towers Watson; Pateros; On-site; PHP 480,000 - 640,000; Full time

Job summary

Willis Towers Watson is seeking a skilled professional in Manila to oversee system configuration and testing during implementations and production support. You will design test plans, validate web applications, data imports, batch jobs, and reports, and collaborate with developers to drive issue resolution.

The role requires strong English communication and familiarity with financial/HCM domains. You will coordinate with client delivery teams, participate in regular meetings, and help shape

Qualifications

• Experience with RDBMS, SQL and web-based applications/tools.
• Proficient in test plan creation, testing procedures and execution.
• Experience across financial, HR or benefits domains is a plus.

Responsibilities

• Responsible for system configuration and testing during implementations and production support.
• Develops comprehensive test plans and executes testing for web apps, data imports, batch jobs, reports and extracts.
• Coordinates issues identified during testing with developers and drives resolution.
• Performs impact analysis and regression testing during releases.
• Defines and updates system tables as needed.
• Meets deadlines and supports client and team inquiries.
• Contributes to standardized workflows and methodologies for quality and profitability.
• Participates in national line of business deployment processes and sessions.

Skills

RDBMS

SQL

Web applications

Education

Bachelor’s degree in Computer Science, Engineering, MIS or related area

Job description

Performance Objectives:

• Responsible for system configuration and testing during implementations and production support. Ensures configuration and testing are completed according to specifications, defined standards, utilizing tools identified as best practices


• Develops comprehensive test plans and executes testing for the different system components: web application, data imports, batch jobs, reports and extracts.


• Coordinates issues identified during testing with the system developers and pushes each issue thru to resolution.


• Performs impact analysis and regression testing on the different system components during release consumptions.


• Defines and updates system tables as needed.


• Works with team to identify project deliverables and meets established deadlines.


• Works with the team to resolve questions and issues requiring input from the client team or other Business Analysts


• Assists in developing standardized work processes, tools, and methodologies that improve quality and profitability


• Follows national line of business processes and protocols for the deployment of base solutions


• Participates in national line of business sessions and teams as requested

People

• Works closely with the client delivery team to deliver the best results to the client.


• Participates in regular team meetings and consistently promotes teamwork in all daily activities


• Coaches and trains internal members of the team on best practices, system-specific and client-specific knowledge

Clients

• Communicates effectively with the client delivery team.


• Attends team or project meetings as appropriate to report project status or clarify requirements or timelines.


• Ensures configuration and testing are completed on time and on budget.


• Communicates status of tasks to the team as appropriate.


• Alerts lead consultants or project manager about out-of-scope work in a timely manner.

Financial

• Works with the team in helping achieve the financial goal for all clients.


• Assists in determining estimates for configuration and testing tasks as needed.

The Requirements

• Bachelor’s degree in Computer Science, Engineering, Management Information Systems or related area.


• At least 3-5 years of relevant work experience


• Experience or training in: RDBMS, SQL, Web-based applications and tools


• Experience with test plan creation, testing procedures and test plan execution is required.


• Experience in the Financials, Human Resources or Benefits domain areas is preferred, but not required


• Strong verbal and written communication skills in English


• Experience working with the US is preferred


• Ability to work on "virtual" teams with members from different geographic areas


• Ability to multi-task, and be mindful of deadlines.


• Self-motivated and ability to remain focused on assigned projects.


• Committed to quality and continuous improvement Willis Towers Watson is an EEO/AA Employer, M/F/D/V