Business Analyst

Global Payments Inc.; Quezon City; On-site; PHP 350,000 - 550,000; Full time

Job summary

Global Payments Inc. is seeking a Business Analyst I to join the Business Analysis Team in the Philippines.

You will translate client needs into clear system requirements, helping design secure and user-focused technology solutions for global commerce. You will collaborate with experienced analysts, programmers, clients, and internal teams to gather requirements, map processes, and support testing and implementation, building a solid foundation in business analysis and contributing to end-user

Qualifications

• Bachelor's degree in Computer Science, MIS, Business, or related field; equivalent experience.
• Strong analytical and problem-solving skills with ability to develop practical requirements.
• Effective written and verbal communication; ability to collaborate with clients and teams.
• Proficiency in MS Word, Excel, PowerPoint; familiarity with Visio to design process flows; UML knowledge.
• Curious, detail-oriented, and collaborative mindset with ability to learn new systems.

Responsibilities

• Translate business needs into clear requirements by gathering and analysing client information for system solutions.
• Support successful system development by providing accurate specifications, process flows, and implementation requirements.
• Assist in testing and validation to ensure functionality aligns with user expectations.
• Maintain documentation and ensure compliance with standards including security requirements.
• Monitor progress and communicate risks to keep stakeholders aligned.

Skills

Analytical thinking

Problem solving

Communication skills

Requirements gathering

Education

Bachelor's degree (CS/MIS/Business)

Tools

MS Word

MS Excel

PowerPoint

Visio

UML

Job description

Ready to take your career global?

Make your mark at one of the biggest names in payments. We're looking for a Business Analyst I to join our ever-evolving Business Analysis Team and help shape the future of global commerce. In this role, you'll help translate business and client needs into clear system requirements that enable effective, secure, and user-focused technology solutions. Working alongside experienced Business Analysts, programmers, clients, and internal teams, you'll build your expertise in requirements gathering, process design, testing, and implementation while helping improve business operations and the end-user experience. This is an opportunity to develop a strong foundation in business analysis, influence how systems evolve, and contribute to Global Payments' mission by delivering technology solutions that support seamless commerce worldwide.

What you'll own:

• Translate business needs into clear requirements by gathering and analysing client information that helps teams design effective system solutions and improve operational outcomes.
• Enable successful system development by contributing accurate business specifications, process flows, screen definitions, and implementation requirements that align solutions with user expectations.
• Improve solution quality and client satisfaction by supporting system testing, validating intended functionality, and helping resolve issues before they affect implementation or the end-user experience.
• Strengthen process consistency and compliance by maintaining reliable documentation and supporting application standards, including payment card industry and security requirements.
• Support predictable project delivery by tracking progress, identifying potential schedule risks, and communicating timely information that helps stakeholders remain aligned.

What you'll bring:

• A bachelor's degree in Computer Science, Management Information Systems, Business, or a related field, or an equivalent combination of training and experience.
• Strong analytical and problem-solving skills, with the ability to understand business needs, evaluate information, and develop clear, practical requirements.
• Effective written and verbal communication skills, with the ability to gather information and collaborate with clients, technical teams, and internal stakeholders.
• Proficiency in Microsoft Word, Excel, PowerPoint, and Visio, with familiarity creating process flows using Visio or Unified Modeling Language (UML).
• A curious, detail-oriented, and collaborative mindset, with the ability to follow established procedures, learn new systems, and build productive working relationships.

It's a bonus if you have:

• Experience working with end users to understand business needs, document requirements, or support system implementation.
• Knowledge of scripting, data structures, payment card operations, or related financial technology environments.
• Progress toward a business analysis qualification, such as the Certified Business Analysis Professional (CBAP) credential.

About The Team

Our inclusive and global teams win together every day. We're proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections - it's unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We're curious and innovative - always finding better ways to deliver impact. We empower each other to make decisions, and it's our passion that drives excellence in everything we set out to do.

Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

Does this sound like you? Then you sound like a Globalpayer.