Business Analyst

Marlow Navigation Phils; Manila; On-site; PHP 300,000 - 540,000; Full time

Job summary

Marlow Navigation Phils in Manila is seeking a Business Analyst to join our head office. This is a stable, reputable role in shipping software and business process improvement, offering exposure to cross-functional teams across the organization.

You will gather requirements, analyze processes, create BRD/FRS, collaborate with Product Owners, Developers, and QA, and support UAT while maintaining documentation throughout the project lifecycle.

Qualifications

• Bachelor’s degree in IT, IS, CS, or Software Eng.
• 2–3 years in BA/Systems Analyst role or similar.
• Experience in requirements gathering, business process analysis, documentation, and stakeholder management.
• Understanding of SDLC, Agile methodologies, and BA best practices.
• Experience working with cross-functional teams including Product Owners, Developers, QA, and stakeholders.
• Excellent communication, planning, and interpersonal skills.
• Strong ability to translate business needs into functional requirements.

Responsibilities

• Gather, analyze, validate, and document business requirements for system enhancements and new functionalities.
• Create BRD, FRS, process flow diagrams, use cases, and user stories.
• Work with Product Owners, UI/UX Designers, Developers, QA Testers, and stakeholders to translate requirements into solutions.
• Assist in defining functional requirements, business rules, and acceptance criteria.
• Lead requirement gathering sessions, workshops, and interviews; identify objectives and needs.
• Perform impact analysis for new requirements and change requests.
• Support UAT by preparing test scenarios and coordinating results.
• Maintain complete BA documentation throughout the project lifecycle.
• Identify risks, issues, and dependencies that affect delivery.

Skills

Requirements gathering

Stakeholder management

SDLC knowledge

Agile methodologies

Education

Bachelor’s degree in Information Technology/Information Systems/Computer Science/Software Engineering

Tools

Documentation (BRD/FRS)

Process mapping tools

Job description

With offices in 14 countries, over 1,300 shore-based staff and 26,000 active seafarers, Marlow Navigation is a trusted name in the global shipping industry; crew and ship management.

Here in the Philippines, Marlow sources, recruits, and trains Filipino crew via branch offices in Manila (Head Office), Cebu City, Davao City, and Iloilo City, as well as dedicated partner training centers.

]We are seeking a Business Analyst for our head office here in Manila. This is a fantastic opportunity to join a stable, reputable, and growing company here in the Philippines, and be part of an exciting and dynamic industry, with a long and rich history.

At Marlow, we encourage an open, friendly, and international working environment, and always puts people and our communities at the center of our work.

Responsibilities

Requirements Gathering & Analysis, Business Process Analysis & Documentation; Functional Solution Support, Stakeholder Collaboration

• Proactively supports the activities related to the development and enhancement of Balanghai.
• Collaborates with business users and stakeholders to gather, analyze, validate, and document business requirements for system enhancements and new functionalities.
• Analyzes existing business processes and identifies opportunities for process improvement, standardization, and automation.
• Creates and maintains business analysis deliverables, including Business Requirements Documents (BRD), Functional Requirements Specification (FRS), process flow diagrams, use cases, user stories, and other related documents.
• Works closely with Product Owners, UI/UX Designers, Developers, QA Testers, and other stakeholders to ensure business requirements are clearly understood and translated into functional solutions.
• Assists in defining functional requirements, business rules, and acceptance criteria to ensure solutions meet business objectives.
• Facilitates requirement gathering sessions, workshops, interviews, and stakeholder meetings to identify business objectives and operational needs.
• Performs impact analysis for new requirements, enhancements, and change requests by identifying business and system implications.
• Ensures implemented solutions align with approved business requirements and functional specifications.
• Assists during User Acceptance Testing (UAT) by preparing test scenarios, validating business requirements, coordinating with stakeholders, and documenting test results.
• Maintains complete, accurate, and updated business analysis documentation throughout the project lifecycle.
• Identifies, escalates, and communicates business risks, issues, requirement gaps, and dependencies that may affect project delivery.
• Performs other related functions that may be assigned from time to time.

Qualifications

• Bachelor’s degree in Information Technology, Information Systems, Computer Science, Software Engineering
• At least two (2) to three (3) years of experience as a Business Analyst, Systems Analyst, Functional Analyst, or a similar role supporting software development or business process improvement initiatives.
• Experience in requirements gathering, business process analysis, documentation, and stakeholder management.
• Understanding of the Software Development Life Cycle (SDLC), Agile methodologies, and business analysis best practices.
• Experience working with cross-functional teams including Product Owners, Developers, QA Testers, and business stakeholders.
• Excellent analytical, problem solving, written and verbal communication, planning, organizational, customer service, collaboration, and interpersonal skills.
• Strong skills in interviewing facilitation, stakeholder management, documentation with exceptional attention to detail.
• Good understanding of business process modeling and requirements documentation techniques.
• Familiarity with Agile methodologies and software development processes.
• Ability to translate business needs into clear and concise functional requirements.
• Exude the core values of the company.

Marlow is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. All applications will receive consideration for employment without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, nationality, disability, age, faith, or social background.