Job Snapshot
Updated Date
26-05-2026
Job ID
Jobs_2194
Hierarchy
SMOA
Location
Location SM Mall of Asia, Pasay, Metro Manila, Philippines
Experience
2 - 3 Years
Employee Sub Type
Full time
SM Mall of Asia, Pasay, Metro Manila, Philippines
2 - 3 Years
Job Description
Job Purpose
Supervisemaintenance services to ensure the proper upkeep of the mall, including itsamenities, utilities and equipment in accordance with company standards ofsafety, cleanliness and orderliness that is crucial for the business to achieveits strategic and financial goals.
MALLHOUSEKEEPING
- Plan, coordinate, administer, and implement janitorial housekeepingand landscape maintenance services, including minor carpentry, repaintingworks, roof leaks inspection, within limits provided by policy such asthose not requiring new design, change in specifications and within budgetlimits.
- Schedule and monitor exhaust cleaning and request for de-cloggingof waste water and kitchen lines for Tenants.
- Arrange and confirm with Contractors, Service Providers, andTenants the implementation of housekeeping activities such as but notlimited to pest control, proper segregation and disposal of garbage, andminor repainting and retiling works within limits based on the policy.
- Regularly check, identify and implement busted light replacement.
MALLFACILITIES MANAGEMENT
- Perform physical checks on the condition of mall facilities such aslightning fixtures, water supply, and sanitary systems and ensure thesystem is in good working condition.
- Coordinate with RE necessary MEPFS repairs and maintenance worksand file ESMR.
- Request and receive quotations from qualified Vendors for regularor routine repairs and maintenance works.
- Monitor, coordinate and inspect Contractors’ work to ensure thatthe regular or routine repairs and maintenance works are being doneaccording to existing design.
- Prepare a punch list of pending work deficiencies.
MALLUTILITIES ADMINISTRATION
- To perform periodic reading of utilities Perform periodic readingof utilities consumption including electric, water and LPG for reportingand submission to proper recipients of information and the accurate andtimely charging of utilities.
- Check, monitor, study the utilities consumption of Tenants as wellas to coordinate with RE the utilities deficiencies.
- Implement the preparation of utilities-related activities includingthe conduct of tests for mall such as water portability tests, mandatedchecks, inspections, or other requirements, or other requirements
SAFETY& SECURITY
- Coordinate, assist, and support Medical Services and the CustomerRelations Services department on cases of incidents, accidents, injuriesand other safety and security concerns of Employees, Tenants, andCustomers that occur within one[1]kilometer perimeter radius of theproperty
- Coordinate security issues with the Customer Relations Servicesdepartment and monitor the resolution of the same.
- Collaborate and participate with concerned departments such asCustomer Relations Services, Medical Services, and Engineering, Design,and Development, etc. for the proper implementation of procedures andguidelines on mall safety and security including security audit.
- Act as the Safety Officer of the mall.
TENANTRELATIONS
- Participate in processes involving pre-construction, constructionand completion of Tenants’ space
- Review of Tenants’ architectural plans
- Assist Tenant Relations on-site inspection of on-going constructionand renovation of occupied leasable spaces
- Coordinate with Tenant Relations Officer the tenant deficienciesand non-compliance to procedures and guidelines, and monitor therectification and recommendation of resolutions
SM Supermalls is one of Southeast Asia’s largestmall developers and operators, with 90 malls in the Philippines and 9 in China.It is owned by the publicly listed SM Prime Holdings, Inc., one of the region’slargest integrated property developers.
With an average daily foot traffic of 4.5 millionin the Philippines and 300,000 in China, plus over 20,000 tenant stores, joinus in shaping experiences loved by both employees and the communities we serve.