Broadband Specialist

Asti Business Services Inc.; Pampanga; On-site; PHP 200,880 - 312,480; Full time

Job summary

Asti Business Services Inc. is seeking a field technician to install and repair voice and data services at customer premises. You will manage aerial and outdoor cabling layouts, secure permits for gated premises, and ensure service delivery meets customer and company standards.

Candidates should read and write English, hold a 4-wheel vehicle driver's license, and be willing to relocate anywhere in the Philippines. Shift work may include night or standby duty as scheduled.

Qualifications

• Able to read, write and understand English.
• Willing to be deployed or relocated anywhere in the Philippines.

Responsibilities

• Provides install / repair services for Voice and/or Data Service at customer's premise.
• Operates as primary technician for aerial and outdoor cabling lay out.
• Secures permits for gated premises.
• Follows operating and standards manual procedures.
• Ensures service meets customer requirements and Company standards.
• Responds to customer inquiries about services/products.

Skills

Customer service

English reading/writing

Driver's license

Education

High school diploma

Job description

Job Description

Job Roles and Responsibilities

• Provides install / repair services for Voice and/or Data Service at customer's premise in addition to install and troubleshoot additional connected devices
• Acts as the primary technician for aerial and outdoor cabling lay out
• Accountable in ensuring that a Permit is secured for gated premises
• Follows the procedures as documented in the operating and standards manual
• Ensures the service provided meets with customer's requirement and/or Company standards
• Answers or refers customer inquiry on general services/products provided by the Company
• Performs shift, mid-night or standby duty as schedule
• Ensures resources in field are managed such as tools, vehicle and SLI materials
• Drives the service vehicle
• Assists the Senior on indoor cabling lay out

Job Qualifications

• At least highschool graduate
• 1-2 years experience in same field
• Possess driver's license for 4 wheel vehicles
• Can read, write and understand english
• Willing to be deployed or relocated anywhere in the Philippines.