Broadband Specialist

Asti Business Services Inc.; Makati; On-site; PHP 200,880 - 312,480; Full time

Job summary

Asti Business Services Inc. is seeking a capable Field Service Technician to install and repair Voice and Data services at customers' premises in Metro Manila. You will handle aerial and outdoor cabling layouts and ensure permits are secured for gated premises.

You will follow company standards, respond to customer inquiries about services, drive the service vehicle, and support senior technicians with indoor cabling layouts. Willing to be deployed anywhere in the Philippines.

Qualifications

• High school graduate or equivalent.
• 1–2 years experience in the same field.
• Possess driver's license for 4 wheel vehicles.
• Read, write and understand English.
• Willing to be deployed anywhere in the Philippines.

Responsibilities

• Provides install / repair services for Voice and/or Data Service at customer’s premise in addition to install and troubleshoot additional connected devices
• Acts as the primary technician for aerial and outdoor cabling lay out
• Accountable in ensuring that a Permit is secured for gated premises
• Follows the procedures as documented in the operating and standards manual
• Ensures the service provided meets with customer’s requirement and/or Company standards
• Answers or refers customer inquiry on general services/products provided by the Company
• Performs shift, mid-night or standby duty as schedule
• Ensures resources in field are managed such as tools, vehicle and SLI materials
• Drives the service vehicle
• Assists the Senior on indoor cabling lay out

Skills

Field service

Cable installation

English literacy

Customer service

Problem solving

Education

High school diploma or equivalent

Tools

Cable/telecom tools

Driver's license (4-wheel vehicle)

Job description

Job Roles and Responsibilities

• Provides install / repair services for Voice and/or Data Service at customer’s premise in addition to install and troubleshoot additional connected devices
• Acts as the primary technician for aerial and outdoor cabling lay out
• Accountable in ensuring that a Permit is secured for gated premises
• Follows the procedures as documented in the operating and standards manual
• Ensures the service provided meets with customer’s requirement and/or Company standards
• Answers or refers customer inquiry on general services/products provided by the Company
• Performs shift, mid-night or standby duty as schedule
• Ensures resources in field are managed such as tools, vehicle and SLI materials
• Drives the service vehicle
• Assists the Senior on indoor cabling lay out

Job Qualifications

• At least highschool graduate
• 1-2 years experience in same field
• Possess driver's license for 4 wheel vehicles
• Can read, write and understand english
• Willing to be deployed or relocated anywhere in the Philippines.