Broadband Specialist

ABSI; Metro Manila; On-site; PHP 201,000 - 312,000; Full time

Job summary

ABSI is seeking a Field Technician in Metro Manila to install and repair voice and data services at customer sites, troubleshoot devices, and follow established procedures to meet customer and company standards. The position emphasizes customer service and adherence to company standards.

You will lead aerial and outdoor cabling layouts, secure permits for gated premises, drive the service vehicle, assist in indoor cabling, and support the senior technician.

Qualifications

• High school diploma or equivalent.
• 1-2 years of relevant field experience.
• Ability to read, write and understand English.

Responsibilities

• Provides install / repair services for Voice and/or Data Service at customer’s premise in addition to install and troubleshoot additional connected devices
• Acts as the primary technician for aerial and outdoor cabling lay out
• Accountable in ensuring that a Permit is secured for gated premises
• Follows the procedures as documented in the operating and standards manual
• Ensures the service provided meets with customer’s requirement and/or Company standards
• Answers or refers customer inquiry on general services/products provided by the Company
• Performs shift, mid-night or standby duty as schedule
• Ensures resources in field are managed such as tools, vehicle and SLI materials
• Drives the service vehicle
• Assists the Senior on indoor cabling lay out

Skills

English literacy

Driver's license

Education

High school diploma

Job description

Responsibilities

• Provides install / repair services for Voice and/or Data Service at customer’s premise in addition to install and troubleshoot additional connected devices
• Acts as the primary technician for aerial and outdoor cabling lay out
• Accountable in ensuring that a Permit is secured for gated premises
• Follows the procedures as documented in the operating and standards manual
• Ensures the service provided meets with customer’s requirement and/or Company standards
• Answers or refers customer inquiry on general services/products provided by the Company
• Performs shift, mid-night or standby duty as schedule
• Ensures resources in field are managed such as tools, vehicle and SLI materials
• Drives the service vehicle
• Assists the Senior on indoor cabling lay out

Job Qualifications

• At least highschool graduate
• 1-2 years experience in same field
• Possess driver's license for 4 wheel vehicles
• Can read, write and understand english
• Willing to be deployed or relocated anywhere in the Philippines.