Brand Ambassador

ELEMIE NATURALS INC.; Pasig; On-site; PHP 201,000 - 268,000; Full time

Job summary

ELEMIE NATURALS INC. in Pasig City is seeking a Brand Ambassador who loves skincare and delivering exceptional customer experiences in a fast-paced retail setting. You will drive sales, present product benefits, and suggest personalized routines to clients.

In this role you will also perform Pili Ani body and facial treatments, maintain clean and stocked spaces, and support store operations and reporting. A premium-brand ambassador mindset and strong communication skills are essential to succeed.

Qualifications

• Passion for beauty, skincare, wellness and customer service.
• Strong communication and interpersonal abilities for client interactions.
• Sales-driven mindset with ability to meet targets in a retail setting.
• Professional, well-groomed appearance representing a premium brand.
• Willingness to learn new products, treatments, and techniques.

Responsibilities

• Achieve monthly sales targets and daily appointment goals.
• Deliver exceptional customer service and create memorable client experiences.
• Accurately present product features, benefits, and ingredients to customers.
• Recommend personalized skincare routines and home care products.
• Promote Pili Ani Signature Facial treatments and other services.
• Perform Pili Ani body and facial treatments and maintain quality service.
• Maintain clean, stocked, and sanitized treatment rooms and store areas.
• Monitor inventory using FIFO and assist with stock requests.
• Prepare and submit daily, weekly, and monthly reports to the Shop Manager.
• Open and close the store when assigned and support onboarding of new team members.

Skills

Sales-driven

Communication skills

Interpersonal skills

Team player

Retail experience

Job description

We're looking for a passionate, customer-focused Brand Ambassador who loves skincare, beauty, creating exceptional client experiences, and is willing to be assigned in Estancia, Pasig City. If you're driven by sales, enjoy building relationships, and thrive in a fast-paced retail environment, we'd love to have you join our team!

What You'll Do:

Sales & Customer Experience

• Achieve monthly sales targets and daily appointment goals.
• Maintain healthy Key Performance Indicators (KPIs), including UPT (Units Per Transaction) and ATV (Average Transaction Value).
• Deliver exceptional customer service and create memorable client experiences.
• Accurately present product features, benefits, and ingredients to customers.
• Recommend personalized skincare routines and home care products based on client needs.
• Promote Pili Ani Signature Facial treatments and other available services.

Beauty Treatments

• Perform Pili Ani body and facial treatments in accordance with company standards and treatment protocols.
• Ensure treatment schedules are followed while maintaining quality service.
• Stay with clients throughout their treatment journey and provide attentive, professional care.
• Adjust massage techniques and pressure based on client comfort and feedback.
• Offer professional skincare consultations and treatment recommendations.

Store Operations

• Maintain excellent grooming and represent the Pili Ani brand professionally at all times.
• Ensure treatment rooms are clean, sanitized, fully stocked, and ready before the end of each shift.
• Sterilize all treatment tools and equipment before every service.
• Assist in maintaining cleanliness throughout the treatment and retail areas.
• Monitor inventory using FIFO practices and ensure adequate stock levels.
• Prepare stock requests and order necessary supplies when needed.
• Maintain attractive visual merchandising displays and recommend products that suit customer needs.
• Open and close the store when assigned.

Administration & Team Support

• Prepare and submit daily, weekly, and monthly reports, including sales, inventory, and invoice documentation.
• Report customer concerns, incidents, accidents, or safety issues promptly to the Shop Manager.
• Keep updated on new products, treatments, and company initiatives through trainings and meetings.
• Support the onboarding, coaching, and development of new or junior Beauty Therapists.

What We're Looking For:

• Passion for beauty, skincare, wellness, and customer service.
• Strong communication and interpersonal skills.
• Sales-driven with the ability to achieve targets and KPIs.
• Professional, well-groomed, and confident in representing a premium beauty brand.
• Willingness to learn new products, treatments, and techniques.
• Team player with a positive attitude and strong work ethic.
• Previous experience in retail, skincare, beauty, spa, or aesthetics is an advantage but not required.

If you're passionate about beauty, skincare, and helping people feel their best, we'd love to meet you.