Branch Supervisor-Cagayan De Oro

AP Cargo Logistic Network, Corporation; Misamis Oriental; On-site; PHP 50,000 - 70,000; Full time

Job summary

A logistics company is seeking an Assistant Branch Manager to oversee operations and manage staff in Misamis Oriental, Philippines. The successful candidate will be responsible for ensuring customer satisfaction, meeting sales targets, and implementing policies for branch efficiency. Applicants should have solid leadership experience and a Bachelor's degree in Business Management or a related field. This role requires at least 6 years of logistics experience or 8 years in retail, with a strong focus on customer service and problem solving.

Qualifications

• Graduate of any 4-year course in Business Management and other related courses.
• At least 6 years of logistics or 8 years of retail experience.
• Solid leadership experience.
• Good communication and interpersonal skills.
• Strong focus on customer service and problem solving.
• Intermediate knowledge in MS Applications.
• Understanding of financial reports, budgeting, and profitability.
• Experience in sales and driving revenue growth.
• Understanding of relevant regulations and ensuring compliance.

Responsibilities

• Develop strategies to grow branch sales and customer traffic.
• Identify areas for improvement and propose corrective actions.
• Implement policies for branch efficiency.
• Monitor and minimize branch variances / errors.
• Assist in day-to-day operations, manage budgets.
• Prepare and present reports on branch performance.
• Ensure branch assets are maintained and protected.
• Coach and manage team productivity.
• Hire, train, and supervise branch personnel.
• Communicate goals to team members.
• Produce quality outputs and satisfy service level agreements.

Skills

Leadership

Customer service

Problem solving

Communication

Interpersonal skills

MS Applications

Education

Bachelor's degree in Business Management or related field

Job description

Job Description

Assists in overseeing the operations of the branch. Responsibilities include managing staff, ensuring customer satisfaction, meeting sales targets, and maintaining the branch's profitability. The Assistant Branch Manager is also responsible for enforcing company policies, managing budgets, and developing strategies to improve the branch's performance.

Responsibilities

• Develop strategies and initiatives that help grow branch sales and customer traffic.


• Identify areas for improvement and propose corrective actions that meet challenges and leverage growth opportunities.


• Implement policies and protocols for branch efficiency.


• Monitor and minimize branch variances / errors such as misrouted cargoes and damaged cargoes.


• Assist in day-to-day operations, manage budgets and ensure compliance with company policies and regulations.


• Manage the branch’s budget, controlling expenses and maximizing profitability.


• Prepare and present reports on branch performance based on sound analysis to senior management.


• Ensure that branch assets are fully accounted, maintained and protected from possible damage or theft.


• Coach and manage the productivity and performance of the team.


• Hire, train and supervise branch personnel.


• Communicate all Management directives, department goals, and sales goals to team members.


• Produce quality outputs and satisfy service level agreements with internal and external customers.

SKILLS and QUALIFICATION

• Graduate of any 4-year course in Business Management and other related courses.


• At least 6 years of logistics experience or 8 years of work experience in a retail setting.


• Solid leadership experience.


• Good communication and interpersonal skills.


• Strong focus on customer service and problem solving.


• Intermediate knowledge in MS Applications.


• Understanding of financial reports, budgeting and profitability.


• Experience in sales and driving revenue growth.


• Understanding of relevant regulations and ensuring compliance.