Branch Service Officer (Sta. Maria Bulacan)

CBS China Bank Savings; Meycauayan; Vor Ort; PHP 480.000 - 720.000; Vollzeit

Zusammenfassung

CBS China Bank Savings in Meycauayan is seeking a Branch Service Officer (BSO) to assist the Branch Service Head in maintaining compliant day-to-day branch operations.

You will oversee clearing operations, end-of-day balancing, and callback of transactions, ensuring books are balanced and updated. The BSO supervises New Accounts services and acts as Control Officer, coordinating compliance and coaching staff as needed.

Qualifikationen

• Must have college degree of any 4-year course, preferably business
• Must have at least 5 years experience in branch banking operations with exposure on new accounts, tellering and clearing operations
• With extensive knowledge of bank policies and procedures for branch operations
• Customer service oriented and able to supervise people

Aufgaben

• Oversee that branch operations comply with policies, procedures and internal control requirements
• Manage clearing operations, end of day balancing, and callback of transactions
• Supervise New Accounts Section operations including customer servicing and opening processes
• Serve as Control Officer and Unit Compliance Coordinator ensuring low risk operation
• Provide coaching and training to staff and act as reliever to Branch Service Head when needed

Kenntnisse

Customer service

Supervise people

Ausbildung

4-year college degree

Jobbeschreibung

Job Summary

The Branch Service Officer (BSO) assists the Branch Service Head in overseeing that branch’s day to day operations comply with existing policies, procedures and internal control requirements of the Bank.

Primarily responsible in the clearing operations and end of day balancing and callback of transactions and ensures that all books of accounts are balanced, updated and properly maintained.

The BSO supervises the daily service operations at the New Accounts Section, specifically overseeing customer servicing, processes of new account opening and other special services being offered at the New Account’s counter.

BSO acts as Control Officer and Unit Compliance Coordinator of the branch, and ensures that effective and efficient system of operation is implemented with least level of risks.

BSO also performs coaching and training of personnel to ascertain continuity of business operation and acts as a reliever to BSH when needed.

Qualifications

Must be a college graduate of any 4-year course, preferably business course

Must have at least 5 years experience in branch banking operations with exposure on new accounts, tellering and clearing operations.

With extensive knowledge in bank policies and procedures for branch operations.

Customer service oriented and able to supervise people

Willing to be assigned in Iba, Zambales