Branch Service Officer (Lemery)

Security Bank Corporation; Lemery; On-site; PHP 320,000 - 420,000; Full time

Job summary

Security Bank Corporation in the Philippines is seeking a Branch Service Officer to help oversee daily cash operations and ATM activities. You will supervise tellers, safeguard branch cash and currencies, and support account generation processes to boost branch performance.

The role emphasizes strong customer service, risk awareness, and leadership to navigate a highly competitive banking environment. This is a full-time, on-site position located in Lemery, Batangas.

Qualifications

• Minimum 3 years of experience in managing and supervising daily cash operations in banking.
• Strong customer service orientation with risk awareness.
• Proven supervisory and leadership abilities.

Responsibilities

• Directly supervises daily cashiering, tellering, and ATM operations.
• Acts as custodian of branch cash and currencies.
• Supports branch sales by handling account generation and operational procedures.
• Manages ATM operations and outward clearing.

Skills

Cash handling

Supervisory skills

Customer service

Risk management

Job description

The Role

The Branch Service Officer position plays a huge role in terms of the overall cash transactions of the branch. When it comes to career growth, it is an opportunity to get valuable corporate experience while learning from seasoned veterans of a highly competitive field.

As a member of the Branch Banking group, you will be at the forefront of giving personalized and quality service to our clients. From cash vault management and operations to supervising tellers in over-the-counter transactions, and ATM operations, the Branch Service Officer will be instrumental in ensuring the efficiency of our branch business.

We are looking for Branch Service Officers who will bring fresh ideas to the continuous improvement of our processes, and passion when it comes to the execution of projects and tasks. We need our Branch Service Officers to be versatile and enthusiastic when it comes to dealing with challenges that are inherent in a hyper-competitive industry.

How you will contribute

• Directly supervises daily activities in cashiering, tellering, and ATM operations
• Acts as the custodian of the peso and foreign currencies of the branch
• Handles ATM Management and outward clearing items
• Supports the sales force of the branch by handling operational procedures of account generation and management

What we're looking for

• Must have at least 3 years of experience in managing and supervising daily cash operations in the banking industry
• Balanced customer service and risk management orientation
• Supervisory and leadership skills

About Security Bank

Security Bank is one of the Philippines’ best capitalized private domestic universal banks. Established in 1951 and publicly listed with the Philippine Stock Exchange (PSE:SECB) in 1995, our major businesses cover retail, corporate, commercial, and business (MSME) banking. We’re recognized as an Employer of Choice in Philippine banking by various award-giving bodies for our values-based culture, industry-leading engagement and benefits, and commitment to work-life balance.

Most recently, we ranked as the #2 best employer in the Philippines and #54 globally on the prestigious Forbes’ World’s Best Employers 2023 list.

At Security Bank, our approach to Human Capital Management (HCM) is embodied by our Employee Value Proposition (EVP): “YOU matter.”