Branch Relationship Officer

Eastwest Bank; Philippines; Presencial; PHP 350 000 - 550 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary package

Resumo da oferta

EastWest Bank is hiring a Branch Relationship Officer to strengthen client relationships and drive deposits across nationwide EastWest stores. The role focuses on personalized sales, cross-selling, and proactive client service while ensuring KYC compliance and BSP regulations.

Ideal candidates have 3+ years in banking sales, with strong negotiation, communication, and ability to manage an active client portfolio within the region. On-site position offering career growth and competitive benefits.

Qualificações

• Bachelor's degree in Business, Marketing, or any related field.
• At least 3 years of proven experience in sales and marketing of deposit products within the banking industry.
• Open to candidates with extensive experience in Branch Banking operations or service delivery who are seeking to transition into a front-line sales position.
• Must possess strong selling and negotiation skills, with preference given to candidates maintaining an active client portfolio within the designated area.
• Possesses strong communication and presentation skills, coupled with resilience and a proactive, results-oriented approach.

Responsabilidades

• Drive sales acquisition and customer retention efforts in line with the store's growth strategy
• Grow assigned managed accounts by deepening client relationships and improving share of wallet
• Promote and sell banking products and services to qualified clients to meet business targets
• Ensure full compliance with regulatory and internal policies through proper client identification (KYC), accurate documentation, and adherence to AML laws and BSP Circulars
• Maintain high standards in audit, risk, and customer service by delivering transparent, client-centric engagement

Conhecimentos

Sales experience

Negotiation skills

Client relationship mgmt

KYC knowledge

Formação académica

Bachelor's degree in Business/Marketing or related

Descrição da oferta de emprego

Branch Relationship Officer

Company : Eastwest Bank

Job Type : Full Time

Visayas Central Philippines

Job Description - Branch Relationship Officer

About the Job

Location: Nationwide

Corporate Title: Junior Officer to Manager

Work Arrangement: On-site

Our Branch Banking Group is looking for experienced professionals to join us in EastWest stores nationwide in the role of Branch Relationship Officer.

In this role, you will be responsible in retaining and enhancing client relationships, striving to boost deposits through personalized sales approach, cross-selling initiatives, and proactive communication, while ensuring compliance and promptly addressing client needs.

What the role will entail

• Drive sales acquisition and customer retention efforts in line with the store's growth strategy
• Grow assigned managed accounts by deepening client relationships and improving share of wallet
• Promote and sell banking products and services to qualified clients to meet business targets
• Ensure full compliance with regulatory and internal policies through proper client identification (KYC), accurate documentation, and adherence to AML laws and BSP Circulars
• Maintain high standards in audit, risk, and customer service by delivering transparent, client-centric engagement

What we're looking for

• Bachelor's degree in Business, Marketing, or any related field
• Requires at least 3 years of proven experience in sales and marketing of deposit products within the banking industry
• Open to candidates with extensive experience in Branch Banking operations or service delivery who are seeking to transition into a front-line sales position
• Must possess strong selling and negotiation skills, with preference given to candidates maintaining an active client portfolio within the designated area
• Possesses strong communication and presentation skills, coupled with resilience and a proactive, results-oriented approach

What you can expect from joining our team

• Career development and training opportunities
• Competitive salary package and benefits
• Performance-based incentives and recognition programs to reward high-performing individuals
• Opportunity to work with industry experts and be mentored by them
• Defined career progression paths to guide you in your professional growth