Branch Performance & Customer Care Lead

Inland South Cargo Express Inc.; Daet; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

13th Month Pay

Compensation Benefits (SSS, Pag-ibig, PhilHealth)

Perfect Attendance Incentive

Vacation Leave With Pay

Job summary

Inland South Cargo Express Inc. is seeking a skilled operations supervisor in Daet to oversee administrative functions, customer service, and team leadership. The ideal candidate will have a four-year degree, supervisory experience, and exceptional communication skills in both English and Filipino.

The position offers numerous benefits including 13th Month Pay, compensation benefits, a perfect attendance incentive, and paid vacation leave.

Qualifications

• At least one year of supervisory experience in the same field.
• Ability to handle conflicts and stressful situations.
• Proficient in preparing reports on sales and operational metrics.

Responsibilities

• Perform administrative functions and customer service duties.
• Assist clients with queries and account updates.
• Ensure accurate account reconciliation and communication with clients.

Skills

Leadership qualities

Excellent communication and writing skills

Proficient computer skills

Customer service skills

Ability to analyze cargo movement trends

Conflict resolution skills

Independent work ethic

Decision making

Time management skills

Training and mentoring

Education

Graduate of any four-year business program

Job description

Inland South Cargo Express Inc. is seeking a skilled operations supervisor in Daet to oversee administrative functions, customer service, and team leadership. The ideal candidate will have a four-year degree, supervisory experience, and exceptional communication skills in both English and Filipino.

The position offers numerous benefits including 13th Month Pay, compensation benefits, a perfect attendance incentive, and paid vacation leave.