Branch Operations Leader | Service Excellence & Performance

Avid Sales Corporation; Laoag; On-site; PHP 279,000 - 502,000; Full time

Job summary

Avid Sales Corporation in Laoag, Ilocos Norte, is seeking a Branch Supervisor to oversee daily operations, ensure strict adherence to company policies, and guide branch performance. You will lead branch staff, foster a collaborative environment, implement strategies to improve customer service and operational efficiency, and analyze metrics for senior management.

The role requires strong leadership, exceptional interpersonal and communication skills, and a customer‑oriented approach to sustain

Qualifications

• Strong leadership skills with the ability to guide a team.
• Excellent interpersonal and communication abilities.
• Analytical mindset with problem-solving capabilities.
• Customer-oriented approach focused on service excellence.

Responsibilities

• Oversee daily operations of the branch to ensure compliance with company policies and procedures.
• Lead and manage branch staff, fostering a collaborative environment to achieve team goals.
• Develop and implement strategies to improve customer service and operational efficiency.
• Analyze branch performance metrics and prepare reports for senior management.
• Maintain strong relationships with customers and address their concerns to enhance satisfaction.

Skills

Leadership

Interpersonal skills

Analytical thinking

Customer service

Communication

Job description

Avid Sales Corporation in Laoag, Ilocos Norte, is seeking a Branch Supervisor to oversee daily operations, ensure strict adherence to company policies, and guide branch performance. You will lead branch staff, foster a collaborative environment, implement strategies to improve customer service and operational efficiency, and analyze metrics for senior management.

The role requires strong leadership, exceptional interpersonal and communication skills, and a customer‑oriented approach to sustain