Branch Operations Leader — Customer Service & Growth

Home Pro Construction Essentials; La Trinidad; On-site; PHP 500,000 - 800,000; Full time

Benefits offered by this job

13th month pay

Overtime pay

Load allowance

SSS, PHILHEALTH, PAGIBIG

Job summary

Home Pro Construction Essentials is seeking a Branch Manager / OIC to oversee daily branch operations and lead the team toward achieving business goals. The role emphasizes inventory control, staff supervision, and exceptional customer service within a busy retail setting.

The ideal candidate will have 2–3 years of supervisory experience, a strong grasp of branch operations, and excellent communication skills.

Qualifications

• Bachelor’s degree in Business Management, Marketing, or related field is an advantage.
• With 2–3 years of supervisory or managerial experience.
• Strong leadership and communication skills.
• Customer-service oriented and results-driven.
• Good problem-solving and decision-making skills.
• Knowledge in sales, inventory, and branch operations.
• Willing to work on weekends/holidays when needed, plays a critical role in ensuring efficiency, accuracy, and smooth execution across daily business functions. This position focuses heavily on optimizing inventory workflows, coordinating logistics, and maintaining strict adherence to company operational policies.

Responsibilities

• Manage and supervise daily branch operations
• Lead, motivate, and monitor staff performance
• Ensure excellent customer service
• Monitor sales, inventory, and branch expenses
• Ensure proper implementation of company policies and procedures
• Handle customer concerns and operational issues
• Prepare and submit branch reports
• Ensure cleanliness, organization, and security of the branch

Skills

Leadership

Staff supervision

Customer service

Communication skills

Problem solving

Inventory management

Sales knowledge

Branch operations

Education

Bachelor’s degree advantage

Job description

Home Pro Construction Essentials is seeking a Branch Manager / OIC to oversee daily branch operations and lead the team toward achieving business goals. The role emphasizes inventory control, staff supervision, and exceptional customer service within a busy retail setting.

The ideal candidate will have 2–3 years of supervisory experience, a strong grasp of branch operations, and excellent communication skills.