Branch Operations Lead: Growth, Field Ops & Client Care

Busy Bee Cleaning Company; Cebu City; On-site; PHP 279,000 - 391,000; Full time

Job summary

Busy Bee Cleaning Company is looking for a Regional Branch Operations Associate in Cebu City. The role involves overseeing operational efficiency, managing sales targets, and maintaining adherence to organizational standards. Responsibilities include client relationship management, crew leadership, and inventory compliance. Candidates should possess a 4-year degree or related vocational course, excellent communication skills, and strong analytical abilities. The position requires on-site reporting from Mondays to Saturdays, with willingness to be on field when necessary.

Qualifications

• Graduate of any 4-year course or any technical/vocational courses related to the role.
• Experience in handling regional operations.
• Experience from the Hospitality Industry is a plus.
• Good communication skills for client interaction.
• Strong analytical skills to manage multiple operations.

Responsibilities

• Drive branch revenue by managing inquiries and conducting on-site inspections.
• Supervise daily dispatch, driver routes, and crew assignments.
• Lead daily morning huddles and monitor staff professionalism.
• Monitor service delivery and resolve client complaints.
• Manage lifecycle of equipment and ensure compliance with permits.

Skills

Client communication skills

Analytical ability

Microsoft Office proficiency

Social media knowledge

Education

4-year course or technical/vocational course

Job description

Busy Bee Cleaning Company is looking for a Regional Branch Operations Associate in Cebu City. The role involves overseeing operational efficiency, managing sales targets, and maintaining adherence to organizational standards. Responsibilities include client relationship management, crew leadership, and inventory compliance. Candidates should possess a 4-year degree or related vocational course, excellent communication skills, and strong analytical abilities. The position requires on-site reporting from Mondays to Saturdays, with willingness to be on field when necessary.