Branch Operations Lead: Drive Sales & Service Excellence

Busy Bee Cleaning Co.; Cebu City; On-site; PHP 420,000 - 540,000; Full time

Benefits offered by this job

Performance Bonus

Employee Recognition Program

Incentives

Professional Development

Government Mandated Benefits

Job summary

A trusted cleaning service company in Cebu City is seeking a Regional Branch Operations Associate to drive branch revenue, manage operations, and lead the crew. The role requires experience in handling regional operations and strong analytical abilities. Responsibilities include supervising daily dispatch, resolving client complaints, and ensuring compliance with government permits. The ideal candidate will have a background in the hospitality industry, excellent customer service skills, and a strong work ethic. This position is full-time and requires on-site reporting.

Qualifications

• Experience in handling regional operations is required.
• Hospitality industry experience is a plus.
• Analytical ability to manage transactions and challenges.

Responsibilities

• Drive branch revenue by managing inquiries and conducting on-site inspections.
• Supervise daily dispatch, driver routes, and crew assignments.
• Lead daily team meetings and monitor staff performance.
• Ensure high satisfaction standards and resolve client complaints.
• Manage inventory and ensure compliance with government permits.

Skills

Sales Pitching and Closure

Customer Service

Problem Solving

Digital Marketing

Organizational Skills

Strong Work Ethic

Education

Graduate of any 4-year course or related technical/vocational courses

Job description

A trusted cleaning service company in Cebu City is seeking a Regional Branch Operations Associate to drive branch revenue, manage operations, and lead the crew. The role requires experience in handling regional operations and strong analytical abilities. Responsibilities include supervising daily dispatch, resolving client complaints, and ensuring compliance with government permits. The ideal candidate will have a background in the hospitality industry, excellent customer service skills, and a strong work ethic. This position is full-time and requires on-site reporting.