Branch Operations Head — South Metro Manila (Multi-Branch)

Sterling Bank of Asia, Inc. (A Savings Bank); Makati; On-site; PHP 420,000 - 540,000; Full time

Job summary

Sterling Bank of Asia, Inc. (A Savings Bank) is seeking a Branch Operations Officer to oversee daily branch operations and service quality in Metro Manila. The role requires a strong customer service orientation and proven leadership to manage staff across branches.

The ideal candidate has a Bachelor's degree, at least 2 years in a related banking role, and a background in supervision. You may be assigned to different branches as needed, reflecting our network growth and service commitments.

Qualifications

• Bachelor's degree in any field is required.
• At least 2 years of experience in the related field.
• Preferably Supervisor with 5+ years experience in Banking/Financial Services or equivalent.

Responsibilities

• Oversee branch operations and service quality across branches.
• Provide excellent customer service orientation and resolve issues promptly.
• Lead and supervise branch staff, ensuring compliance and efficiency.
• Willing to be assigned in different branches as needed.

Skills

Branch operations

Customer service

Communication

People management

Supervisory leadership

Education

Bachelor's degree

Job description

Sterling Bank of Asia, Inc. (A Savings Bank) is seeking a Branch Operations Officer to oversee daily branch operations and service quality in Metro Manila. The role requires a strong customer service orientation and proven leadership to manage staff across branches.

The ideal candidate has a Bachelor's degree, at least 2 years in a related banking role, and a background in supervision. You may be assigned to different branches as needed, reflecting our network growth and service commitments.