Branch Head (Store Manager) - Nationwide

East West Banking Corporation; Metro Manila; On-site; PHP 600,000 - 1,200,000; Full time

Benefits offered by this job

Career development opportunities

Competitive salary package

Performance-based incentives

Mentorship by industry experts

Defined career progression paths

Job summary

East West Banking Corporation, through its Branch Banking Group, seeks an experienced Store Manager (Branch Head) to lead a network of branches nationwide. The role emphasizes selling products, growing customer relationships, and mentoring the sales team.

You'll drive branch performance, ensure service excellence, and uphold governance standards while aligning with EastWest's service pillars and growth ambitions.

Qualifications

• Bachelor's degree in business or related field.
• Minimum 2 years of relevant banking experience.
• Demonstrated leadership with a sales team.
• Knowledge of banking products, services and regulations.

Responsibilities

• Make the branch the main distribution channel by selling products/services.
• Grow relationships with existing clients and cross-sell.
• Implement marketing programs to attract new customers.
• Mentor and coach the branch sales team.
• Approve transactions and oversee service quality.
• Perform compliance/governance and risk management per policy.
• Uphold service standards and EastWest pillars.

Skills

Leadership

Sales management

Banking products knowledge

Communication

Education

Bachelor's degree in business or related field

Job description

Corporate Title: Manager to Senior Assistant Vice President

Work Arrangement: On-site

Our Branch Banking Group is looking for experienced professionals to join us in different locations nationwide with the role of Store Manager (Branch Head).

In this role, you will lead the way, turning your branch into a hub of growth, new ideas, and strong customer bonds. You will do more than manage, you will make the branch a standout for success and happy customers by selling great products, building relationships, and helping your team grow.

East West Banking Corporation (EastWest) is one of the largest universal banks in the Philippines, and is committed to continuously invest in people and in process, product, and service enhancements, and embrace new ideas to enhance the EastWest experience.

We empower our employees to drive their careers and are committed to provide the runway for them to grow. We value teamwork and individual initiative. Join us and be part of a highly engaged team, and a workplace that promotes development and goal attainment.

Whether you're just starting out, or already a seasoned professional, EastWest can help you unleash your potential, and bridge the gap between dream to success.

What the role will entail

• Responsible for making the branch the main distribution channel of the bank by selling its products and services
• Grow and deepen relationships with existing clients by offering other products and services suitable to them
• Implement marketing programs/strategies that would promote products, increase new bank customers, and maximize existing customers' share of wallet
• Mentor and coach the branch sales team
• Approve transactions and oversee the performance of service in the branch that would impact customer satisfaction and relationships
• Perform compliance/governance and risk management requirements based on the policies and framework set by the bank
• Perform customer service standards by applying the right attitude and skills using the EastWest Service Pillars and Service Standards

What we're looking for

• Bachelor's degree in business or any related field
• Requires a minimum of 2 years of relevant experience in an equivalent role within the banking industry
• Strong leadership skills and a track record of effectively managing a sales team
• In-depth knowledge of banking products, services, and industry regulations
• Strong communication and interpersonal skills with a proven track record of exceeding sales targets and fostering lasting customer relationships.

What you can expect from joining our team

• Career development and training opportunities
• Competitive salary package and benefits
• Performance-based incentives and recognition programs to reward high-performing individuals
• Opportunity to work with industry experts and be mentored by them
• Defined career progression paths to guide you in your professional growth

To know more about us, and our career opportunities, visit https://careers-page.com/eastwest-bank