Branch Front Desk Specialist — Customer Experience

Skills and Talent Employment Pool, Inc; Quezon City; On-site; PHP 201,000 - 268,000; Full time

Job summary

A local employment agency in Quezon City is looking for a front desk representative to handle customer inquiries and provide a positive experience. Responsibilities include organizing branch documents, managing utility bills, and performing administrative tasks. The ideal candidate will have strong communication skills and a customer-focused attitude. This role is essential for ensuring smooth operations at the branch.

Responsibilities

• Serve as the front desk representative, handling customer inquiries face to face and through phone calls.
• Provide accurate information and ensure a positive customer experience.
• Organize and manage branch documents such as receipts and petty cash records.
• Handle frontline administrative functions, including processing utility bills.
• Perform other clerical tasks to support smooth branch operations.

Job description

A local employment agency in Quezon City is looking for a front desk representative to handle customer inquiries and provide a positive experience. Responsibilities include organizing branch documents, managing utility bills, and performing administrative tasks. The ideal candidate will have strong communication skills and a customer-focused attitude. This role is essential for ensuring smooth operations at the branch.